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July 2024 by Jack Kohl
Charlie was great and helped us with everything, thank you!
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July 2024 by Julia Dolinsky
DJ and his helpful staff were great! He sat down and helped me write every case scenario of how much it would cost and he also gave me great advice. I highly suggest him and his team. Plus, he was kind. Someone else helped me but I forget his name. I just know he liked soccer but I suggest him as well! haha
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July 2024 by John D
Great store design inside and out. Benches for sitting while waiting. Had a 2 minute wait. Employees worked to keep line moving. Love the backlite voice remote and DVR. Kiosks to pay your bill. Nice phone displays with selection though would have liked a bigger selection. Parking easy and close to door.
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June 2024 by Joan Kaylor
Tom provided outstanding service. He set me up with exactly what I needed. He was very professional. This Xfinity store is a corporate office. They can do things that others stores don't know how to do. Visit Tom at the 15241 Upper St. Clair location for best service.
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June 2024 by JD (ReportingLive34)
Helena helped me fix my grandmothers account. She took the time to review everything with me. Top to bottom. I also brought back some old equipment to this location.
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May 2024 by Zoe extensions
❤️❤️❤️
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April 2024 by D R
Great service.
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April 2024 by Tek Rai
Worst customer service. I had problem and this guy get mad for no reason. I would never visit this store again ?. I could give 0 star if I could for the worst customer service ?
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March 2024 by Stan Levandowski
Service was great
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February 2024 by Helen Sypherd
I've been trying for over a month to get my new cell phones ? it stinks
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February 2024 by Erin “EE0109” Sornberger
Worst experience I've had in as long as I can remember. I got scammed on the phone into signing up for their mobile service found out it was not at all what they told me it was going to be. Tried numerous times to resolve via phone calls got lied to and a run around by several reps all outsourced. Was told I had 30 days to return the devices drove almost an hour to this store only for them to tell me I could not return 1 of the phones and was only able to trade it instead. They never refunded me for the Galaxy and only gave me a $44 refund for the new IPhone. And told me that if the refunds did not process correctly I had to call customer service. Of course they didn't process and again CS outsourced gave me and got the run around. They still owe me $130 months later. DO NOT fall for those reps telling you to sign up. Between that and the issues it caused with my cable it's been a nightmare. And I'm stuck in it.
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February 2024 by Colleen M
The representative in the Upper St. Clair store, said that he put in a call for a service tech and I was never contacted. It was frustrating on many levels. Especially since I went in person to talk to a "real" human and he was just as effective as calling the Xfinity number.I am extremely disappointed in their service system.
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February 2024 by Mike Macurak
Everything about Comcast is the WORST. So glad I cancelled my service!
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January 2024 by william Kane
Having had a "password reset issue" to access my emails. I was unable to resolve it through my computer. Traveling to the Xfinity store - A representative by the name of Jake was very helpful, and courteous. Great to work with professionals. Thank You! A very satisfied customer.
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December 2023 by william straub
Great Service been customer for over 30 years
