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February 2024 by Maria Angelucci
I went in for a phone replacement. My phone was old. I am kinda old school and do not understand a lot. Mike was outstanding, patient,kind and answered all my questions. I highly recommend working with him for your phone!!!!, He went over and above!!!!
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February 2024 by Samantha Snyder
I had a horrific experience at this location. I made a formal complaint to Verizon about Brian the “manager.” He is the rudest man I have ever encountered in my entire life and after reading other reviews about him and vindicating myself through those other reviews, I am SHOCKED he is still employed.
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January 2024 by Samantha S.
The manager Brian is the rudest person I have ever met in my entire life and is completely disrespectful. Cancelled my appointment without my consent and told me he could not help me. Reported him to corporate and made a formal complaint and will be following up with them to know he has been dealt with.
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January 2024 by Dr. Maria Erazo
Not a good experience at all
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January 2024 by Diane Freeh
Mike was extremely helpful and was wonderful working with!! Awesome service ?
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December 2023 by daryn lewis
Mike was extremely helpful and polite. switched from T-mobile to Verizon and it was the most seem-less transfer.
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November 2023 by Pro 40
Brian Pitzer is my go to guy at Verizon at the Promanade Shops.Since I purchased the iPhone 4 a long way back till my iPhone 15. Always there to help technically and to make sure I get what I need….Scott W.
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November 2023 by Ronald Smith
Had a great experience at the TCC store in Center Valley PA. The staff was extremely Informative Help me with my decision, and technically supportive!
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October 2023 by Jennifer Anllo
This is the best store! I went here because my phone was acting up and Brian helped me. Best experience ever.
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October 2023 by J.D Super Fit
Very disrespectful! When I walked in there today the asian worker at the desk was poking fun of the serious question I asked. The question was what do I do with my Verizon router after we switched providers. The worker could have been more polite about the situation but the dude made fun of the question I asked and told me to call customer service. I left there with absolutely nothing waste of a trip. I will never go back to this Verizon to ask a question again beware bad customer service and very unprofessional.
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October 2023 by J.D S.
Very disrespectful! When I walked in there today the asian worker at the desk was poking fun of the serious question I asked. The question was what do I do with my Verizon router after we switched providers. The worker could have been more polite about the situation but the dude made fun of the question I asked and told me to call customer service. I will never go back to this Verizon to ask a question again beware bad customer service and very unprofessional.
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September 2023 by Renee Fair
Mugurel was absolutely fantastic in getting me a new phone with a crazy discount!! Would recommend him and this store! Awesome job more then a five star ?
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July 2023 by Victoria Miller
We had the best experience at the Verizon Store in Center Valley, PA! My father-in-law locked himself out of his phone and we received no help when we tried to call the Apple store. When we went to the Verizon store, Brian knew exactly what to do to help us get it up and running again. He was professional, courteous and very knowledgeable! I have been very pleased with our Verizon plan and service up until this point, but this is an added bonus! Many times it is hard to actually connect with and interact with a person who knows what they are doing. I truly appreciate great customer service - and Brian provided it! My husband and I are very grateful for his help! We will only go to this store in the future for purchases and help!
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July 2023 by Nancy Jafari
I recently had the pleasure of visiting the Verizon store at Promenade Shops and receiving exceptional customer service from Brian. Brian's professionalism and commitment to delivering outstanding service truly made my experience at the Verizon store a positive one. His friendly demeanor, patience, and expertise are commendable and deserve recognition. He is a true asset to the Verizon team!
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June 2023 by Rick Gardner
Great help and support. Brian is soooo patient and helpful. We have Delta with him for several years and found him to always be cheerful and helpful. He also has integrity, which in this day is hard to find in a salesperson.
