KeyCorp is a Cleveland-based financial services company with assets of approximately $93.8 billion. The company provides investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and internationally. KeyBank's products and services are delivered through branches and offices, a network of over 1,200 ATMs, telephone banking centers, and a website and mobile app that provide 24-hour account access and financial products. Customers have reported positive experiences at KeyBank branches. One customer described the bank's location as being in a remote, island-like area, but noted that the teller, Jennifer, was very friendly. The customer left a business card with Jennifer to be delivered to a friend. The customer later received a call from the branch manager, who was described as informative, engaging, and personable. Another customer praised the fast and professional service provided to a neighbor in need of a ride. Overall, KeyBank customers have expressed satisfaction with the service they have received at the bank's branches.
