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January 2024 by Griff Foulke
A heartfelt thank you to Service Advisor, Scott Saldan and my Salesman Tom Wardle for listening, understanding, and following through regarding my needs and concerns.No hassle, no aggravation, just done and taken care of. It is so rare in these times.
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January 2024 by Anita O'Brien
Purchased a car from O'Neil Buick back in Sept.Great service from Keith . Went out of his way to find a car with a payment we felt comfortable with.We sent a friend to him , and she purchased a car from him too.Would recomend the dealership and Keith to anyone thinking about getting a car.Have used the Service Dept for years.Tim is always professional and very helpful.
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January 2024 by Andrea Rink-Elliott
O’Neill GMC was able to accommodate my needs at the last minute. I appreciate that, it made my life a little easier. Everyone was great and courteous. Thank you fellas for bringing my car inside during a snow storm. It is greatly appreciated. Great customer service.
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January 2024 by LITICIA Bernard
Had a great experience with O’Neil Buick!. My sales associate Jovani H was attentive and knowledgeable, provided opencommunication. Sales manager Mike C took his time explaining the vehicle , very knowledgeable, and offered great advice. The finance manager Joe F explained everything with great detail and he took the time to review and answer any questions concerns I had. Amazing customer service all around, and never felt pressed .This was the smoothest experience I’ve had at a dealership.
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January 2024 by Richard Hartzell (Hartz9999)
My salesman, Mike, was very polite and knowledgeable. There was no high pressure sales pitch. I was satisfied with the price I was offered for my trade-in and I believe I received a fair and reasonable price. Additionally, my wife loves the new Encore!
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January 2024 by jimmy541
I had a great experience buying a used 2018 Chevy Equinox from Frank at O’Neil Buick GMC. The vehicle was listed at a discount for the upcoming long weekend and the drive away price including taxes and fees was less than the previously listed price of the car online. Very happy with that. The car was freshly detailed and fueled for me to take ownership. I was very impressed by how smooth the process was and the professionalism shown by the team as I am from overseas and was wary of being taken for a ride on the price and add-ons.
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December 2023 by Jamie Steiner
I had such a great experience with Tom. He was very kind and friendly. Not pushy at all and I really felt like he took my needs into careful consideration helping me find a vehicle. I highly recommend if you are looking for a car, go meet with Tom. He will be a breath of fresh air shopping in an industry that can often times be very pushy.
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December 2023 by Miz branker
I’m 51 years old and I understand that racism in America still exists. I recently purchased a 2021Gmc two weeks ago and was having some issues from day one. I felt like the service guy totally talked to me in a tone that was very uncomfortable. I was told just schedule an appointment and service would give me a loaner. I scheduled the service through the app, but I was told loaner cars only are allowed if you schedule your appointment through a phone call. Who Knew that it doesn’t say that any where. I explained to the gentleman that the vehicle is making a noise in the engine around 40 MPH and 60 MPH. And he refused to give me a loaner. Again his tone was offensive. I refused to be talked to like my matters didn’t exist. Also the tires on the vehicle didn’t feel like the thread was enough. I went to a tire shop and they advised me that they should have been replaced because in about 1 month they will be no good. The vehicle is GMC certified for who?
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December 2023 by Karl Fassnacht
Keith Southard was excellent! He addressed my needs and questions, and his demeanor makes car buying a pleasant experience; he was able to augment the trade in allowance and found ways to maximize incentives/discounts off the purchase price. This is the second car my family has purchased from Keith, and I would highly recommend him to anyone interested in purchasing/leasing a Buick/GMC vehicle.
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November 2023 by Judith Romano
Took my Buick Envision to O'Neil for my first free oil change and tire rotation. From arrival to completed service, the service was quickly completed, the waiting area was comfortable, and the staff encountered were friendly and professional. Definitely recommend this dealership and the Service Department with enthusiasm and without reservation!
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November 2023 by Harry Harbord
Great overall experience. My salesman, Keith, explained everything to me in a Manner that I understood. The atmosphere at the dealership was pleasant and the staff were friendly
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November 2023 by Kimberly Graham
Keith, is the best he made me feel comfortable or should I say confidence in getting my new car? He has patience and know his stuff I feel very comfortable with sending my friends and family to Buick O'Neill Warminster
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November 2023 by Duane norman
I was happy with my purchase experience. My salesman Eric kept me in the process and made sure my concerns were addressed. I would recommend this dealership to someone looking for a new or used vehicle..
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November 2023 by Marie Harbord
My husband purchased his vehicle from O'Neil Buick on 10/21. He mentioned to the salesman (Keith) that I was looking at purchasing a vehicle. Keith had the Acadia ready and waiting when I arrived with my husband the following Saturday for a test drive.It took a little back and forth (due to the financing rates) but we finally settled on a deal for the Acadia. We were impressed with how everything went and how smoothly the process was. We would certainly recommend O'Neil to our family and friends.
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November 2023 by 2101 Management
Dolores is a gem. I called for helping in finding the entrance to the Service Department and she stayed on the phone with me until I found it. She talked me off the ledge of anxiety trying to find the Service Department. Checking out with her at the end was great. She is extremely polite, professional but most importantly, patient!The gentleman who checked me in, I don't recall his name, was thorough and professional. At the end, he went over my vehicle with me, what was done and what the charges were associated with the inspection.All in all, the visit was great!
