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February 2024 by Miles Roux
This shop is fair and willing to accommodate customers on price but their workmanship is terrible. They did not reinstall the dashboard insulation that needs to be removed to change the cabin air filter but it wasn't put back in place, I found the loose fasteners on the floor mat and I had to put them back in place.
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February 2024 by Maria Massaro
Mike and the staff at the Pep Boys Warminster location were responsive and very helpful in the services required on my vehicle. I will go back there for all the service needs.
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February 2024 by Oriebir Achor
A few months ago pepboys really bad mechanics did install on my car rear brake pads. I realized that one pad on the rear right side was not braking . So I did remove everything and replaced myself. I found that the pins that attach the caliper to the bracket were dirty and frozen. Both did not move. The mechanic just installed the pads without make sure everything was working properly. Good job pepboys crapp mechanics. You won't see me again even if I have to pay double to than place where I bought my car. I found that something was wrong because I had to do a emergency brake and the car rotates and I almost lost control. You can see on the pictures what I mean.
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February 2024 by Sveta Labko
Very fast service
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February 2024 by Kris Etling
Great service as always ~ love coming to this Pep Boys.Huge shout out to Mike for always taking care of me.
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February 2024 by reenie seitzinger
Great experience at this pep boys. Needed a battery Sunday and they were able to get me in with little notice.
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February 2024 by Samantha McGinn
Quick service, very accommodating and helpful. I will definitely return for future services on my car.
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February 2024 by Jenn Free
Took my daughters car in for a diagnostic. We’ve taken it to 2 other places and both were unable to pinpoint the problem. Jedd was excellent and figured out what was going on. They were able to diagnose the vehicle and get it back to is the same day. Very pleased with the service I received.
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December 2023 by mike s.
Don't go here!!!! Absolutely horrible!!! Employees are rude, work doesn't get completed in the time frame they give you, and they treat you like it's your fault they are horrible people. Thanks Jeremiah for showing every customer in the store his colors. He is an azz hat!! Jeremiah likes to yell at customers who ask questions. A 2 hr job turned into 3, and so on. After 2 hrs I stepped in the bay to check on the car. They had installed 2 tires in the 2 hrs it was in the bay. Well it took 3 hrs, 21 minutes to install tires!!! Spoke to numerous other customers who were irate over the way they were being treated. Working with Tire Rack to get them removed as an installer.
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December 2023 by kathleen murray
They were available on short notice. They treated me with kindness, and professionalism. When I called around noon, they said that I could drop the car off. After the car was checked in, they said that it would be done right away, and I could wait. I am a very satisfied customer.
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December 2023 by Paul G
Once again service was delayed due to i don't know what, but once the vehicle was in the garage, it was serviced quickly. I don't know why they make appointments if your car doesn't get into the garage until 90 minutes after you appointment time (and I was 10 minutes early, so 1 hour 40 minutes after appointment time).
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November 2023 by Vicki Barrella
I had always taken my high mileage vehicle to my local service station and I thought I needed tires so I made an appointment at my local Warminster Pep Boys. It was easy to schedule an appointment, they were prompt and I also asked them to do my annual inspection. The service manager Jim came out to speak with me about what he thought my car needed and didn’t need. He was honest and friendly and it didn’t cost me what I thought. I’ll definitely be back for future car services. Thank you.
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November 2023 by alovesupremecoltrain
Technician forgot to put back the tire cap after rotating my tires. They ended up losing the original part. I confronted Brad over this issue and informed me he would be ordering the part from Audi, but never did. Now I have to buy a replacement cap. The vehicle should be exactly the same condition when I brought it in for the service. Save yourself the time ,trouble and go somewhere else.
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November 2023 by Asma Ghannam
Had a very positive experience this Pep Boys. Had scheduled installation of four tires plus alignment. They were professional and got the job done within a reasonable time frame. Would definitely come back.
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November 2023 by TK kas
I always have a great experience, from checking in to getting my car back. They're always very communicative and willing to give their opinion if asked.