PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. The company provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up their orders at their local PetSmart within two hours. Select store locations offer additional services such as dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption. While some PetSmart locations are well-stocked and offer competitive prices, others may not have the desired products in stock or may charge significantly higher prices than the online store. Customers have reported issues with the limited number of employees in the stores, making it challenging to get assistance. The company has also discontinued the "Call for help" buttons that were previously available throughout the stores. Despite these challenges, PetSmart customers generally report positive experiences with the grooming services, particularly praising the professionalism and care provided by the groomers. The stores are also known for their wide selection of pet toys, snacks, and food options, which customers appreciate.
