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March 2024 by Suzanne Dougherty
The UPS store folks are unfailingly polite and quick in handling the bazillion Amazon returns they get every day.
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March 2024 by Frank Ledwith
USE BILL VAN FOR NOTARY SERVICES!The man who claims he is able to notarize documents at this location has absolutely no idea what is within his abilities, when questioned about writing an affidavit he said that is something only lawyers do, he was comically stupid and rude, stating he was not comfortable serving us. After refusing to provide us with a notary service for a motor vehicle title despite telling us he could over the phone, we proceeded to drive down to the end of the shopping plaza and have it done within 10 minutes at a notary office that actually is knowledgeable.Great job buddy, you made yourself look not only like an idiot, but you were entirely incorrect about the situation and incompetent at your job. Learn some customer service.
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February 2024 by Alla Z
On 02/13/24 in the early morning in Warminster there was snow but daytime all roads were cleaned up and daytime temperature helped to melt snow. At 3 pm I went to Warminster’s UPS on Street rd next to Giant to drop 2 little pre-paid packages ( ROADS WERE CLEAN AND DRY !!!!) just to find out closed doors and no light. There were 5 more customers at the door talking about situation with having clean and dry roads. One customer said that there is another UPS store on Easton rd , next to Panera Bread, I went there and found the same issue: CLOSED !!! NO SNOW ANYWHERE ON ENTIRE PLAZA !!! Needless to say, I am as healthcare professional have to be at work to serve community in any snow , so I expect BIG HEAVY SET MEN TO BE IN UPS STORE AT 3 pm TO SERVE ME AND COMMUNITY. I came to Warminster store again next day. When I questioned why store was closed day before the biggest guy in the store said for safety reasons UPS store was closed all day!!! What safety reasons???? All roads were clean and dry at 3 pm !!!! You can be late to open store but to be closed all day and give nonsense reason to a customer??? In addition, when I came to closed doors, there was sticky slip left by another colleague-driver : was here but you are closed. Also, the same day package was delivered to me at home by UPS driver from Horsham.What other reasons you need to keep store open on dry and sunny hours after snow was cleaned in the early morning hours???? I am beyond mad . You either keep store open after snow cleaned or close your doors forever and let other owners to do great job. If at my 60 y.o. I can serve community in any snow- your young and healthy men can keep store open too. Get rid of lazy men and hire responsible ones. Mad beyond…P.S. IT WAS NOT BLIZZARD, IT WAS NOT BLIZZADY CONDITION. 5” OF SNOW IS NOT BLIZZARD, YOU MUST WATCH WEATHER NEWS !!! THE SNOW WAS GONE BY 11 AM. !!!!!!!
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February 2024 by Roman
The service and the personnel have been always top notch.
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January 2024 by Louise Mattern
Courteous, capable staff, great service!
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January 2024 by Robert Callahan
Great staff. I'm always in and out quickly.
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January 2024 by That Guy
Overall satisfaction for the store itself is great. Always knowledgeable quick service. Andy has a great ability procreate your ideas with in his capabilities so he a great addition to the location
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December 2023 by Walt Dubicki
Location and courteous employees very helpful with my Amazon return
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November 2023 by Charles Winslow
The staff at the Warminster store went above and beyond the call of duty helping me with a tricky Amazon return. They were extremely helpful and came up with a clever solution to resolve the issue.
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November 2023 by Pamela Stein
Professional and detailed service. I feel confident that my mail will be delivered on time.
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October 2023 by Hana Kim
Evan was rude and yelled at me out of the store. He was already annoyed when he called me up to the counter from helping an Asian customer before me and me being Asian too, I felt attacked. He was sighing and rolling his eyes the entire transaction. Towards the end, I said to the other employee that he was rude and he came storming back raising his voice telling me that I’m being rude and I came in there not prepared with boxes causing more work. I’ve never shipped items out for a personal matter and I was asking questions about box sizes but stopped because he kept getting annoyed. I’ve never felt more uncomfortable, attacked and publicly embarrassed in front of a store full of customers in my life. He gaslighted me and then stopped acknowledging my existence by not talking to me anymore. When I called to make sure my package wasn’t going to be messed up, Andrew, the manager basically told me their job is to pack and ship, and that’s what they did. No apology for the lack of customer service. Moral of the story is don’t go to this UPS location, or choose FedEx.
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October 2023 by Cristian Gimeno
Great service and I came in 20 minutes before closing. Evan was informative and helpful!
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October 2023 by omar eldasher
Because The workers are great and the lines are short because workers do a great job moving everybody through.
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August 2023 by Shelley F.
We've used this store many times and they're always helpful and quick. Most recently I had a weird notarization situation and Jerold was incredibly patient and helpful. Would recommend this UPS location over others in the area for sure!
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June 2023 by Andi A
These might be the nicest, most helpful people I've ever met.