July 2019 by Stormy G
This drive thru is the worst. Had Ms. Hutchinson help me on the teller line (far left window) she doesn’t seem to know what she’s doing and is not helpful. I got her in the drive thru one day and I was making a basic deposit (the only one there in the drive thru and I didn’t see anyone in the inside). 18 min went by and I asked was everything ok and she yelled, I’m working on it!! She needs some training on basic people skills, then Key Bank policies and procedures.
