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February 2024 by Melanie Pursglove
Go to any other Citizens branch but this one. The manager Emily has a bloated sense of self-importance and will lecture you about needing an appointment to do basic banking functions that I do all the time at other branches as a walk-in with no issues. No wonder this branch has such horrible ratings.
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March 2022 by Chase Poole
Do not work with Moumita! She is incompetent of doing her job. She had such a simple task which was to put a note on my card, so when I was in different state across this country I would have no issues. She lied and never put a note on my card. This was confirmed by Citizens management. Which left me with my card not working on the whole other side of this country. Moumita can’t be trusted! I am just giving everyone a warning, so you don’t get in a predicament like I did.
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February 2022 by Louis Cancelmi
This is an update to a previous negative post I made concerning Citizens Bank. If it's important to comment when things go wrong, it's just as important to comment when things go right.The bank's branch manager contacted me today to clarify an issue I had with the bank. I cannot say how much I appreciated her responsiveness, concern and professionalism. Citizens may be smaller in size than some larger competitors, but it has proven to me that it places a singular focus on its customers, even ones with small accounts like me. That is something rare these days but not, thankfully, at Citizens. This bank values the individual customer!
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May 2019 by Tony Mistro
I went to this bank last week and was helped by a man Joey. He kept referring to me by the wrong name. My name is Tony. It is not that hard. He kept complimenting me to the point I asked him to stop because I felt uncomfortable. Everything I asked him to do, he had to ask for help every time. I asked how long he had been there expecting him to be new and he said he had been there a year. Terrible experience. Gave up trying to get what I wanted accomplished.
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October 2018 by RaGe Grandpathekid25 25
It’s a bank they have money you take the money and buys things
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October 2018 by Mackenzie Check
Very rude. Went marketing with my apartment complex and they had no time to be bothered.
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June 2018 by Grandpathekid 25
It's a bank they have money you take the money and buys things
