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January 2024 by Charlie Wingerd
Took a dead Dyson vacuum in for service. Repair made under warranty. Now have two working Dysons.But had great conversation and learning with the Repair Manager. He also tipped me off to other items for sale and on sale before Christmas. So I thought I'd get the Dyson hair brush for a present for fiance. Like many other things in the showroom, I was impressed with design and the machining. Well, that hair brush is now "best hairbrush I"ve ever had," (So I had to try it. I can feel the difference).Very glad to have visited the Dyson showroom and happy with repairs.
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January 2024 by Andrew
Prompt quick service Brought my unit in to get rotor/brush replaced, but they said that as long as red bristles intact, it would work fine. Black ones worn after 2 years heavy use. Good to know, saved a bunch of money not to replace prematurely.
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December 2023 by Jeff S
Fast, friendly and extremely professional service. Blake is exactly the type of professional companies need when handling product issues.
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November 2023 by Joe Dopirak
Worked with Eli who was the nicest guy, helped me out in no time and fixed my problem while I waited. Can’t ask for better with a 5 year old vacuum. Hope his manager sees this. Great customer service.
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November 2023 by Michael Brennan
Eli provided excellent customer service in helping me purchase an air wrap. He was very knowledgeable and answered any questions I had.
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November 2023 by David Roberts
Took my Dyson ball vacuum in for a repair(had a suction power issue) and it was completed in several days. It was covered under my 5 year warranty and I was pleased with the service provided. Thank you Dyson!
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October 2023 by Aravind S Krishnan
Quick fix of an issue with the wall dock assembly. Eli was very nice to work with. Good experience, indeed.
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September 2023 by Mary Kathryne Tegethoff
Blake is a pro. He is knowledgeable, professional, and polite. He turned me around with a fixed sweeper in less than 15 minutes, saving me an additional trip from town another day. Excellent service.
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September 2023 by Lisa Stern
Ian B was courteous, knowledgeable and very quick to diagnose the problem (pen and quarter clogging pipe preventing suction from roller bar. He fixed it quickly!Ian explained the mechanics of the Dyson very clearly.
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September 2023 by Mary Zerjav
We have had a couple issues with a rechargeable Dyson V10 Motörhead vacuum. The first was a problem with the machine not turning off and the second was an issue with it not turning on. Both times, we had Ian Bennett helping us and he was wonderful. He is extremely knowledgeable, helpful and walked us through repair versus replacement options. This location is far away from our home, but I’ve been so impressed with how clean and well run it is. Bottom line, it’s great when you get the problem resolved the day you bring it in. I love my Dyson vacuum and have been very happy with the quality and the overall function. The serviceability is a plus that makes me keep wanting to buy Dyson vacuums.
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September 2023 by Steel City Athletics Sullivan
Great experience with Ian Bennett at Dyson Service Center. He was friendly and knowledgeable. He took care of everything efficiently and effectively. I would recommend this service center to everyone
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August 2023 by Mark Evans
I took a couple of Dyson sweepers in for poor suction. These vacuums ended up needing some internal cleaning and new filters. I was very impressed with how affordable the repairs were. Also, how fast the work was done. I was also impressed with how professional and genuinely concerned the technician who took care of me was. His name is James Maloney.
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August 2023 by Arsen P.
Dyson I receive as a present after three months broke down. I'm looking for a nearby Dyson repair shop in California Lakeview Terrace. If you can recommend me a store that's near me I will be appreciate it. Thank you
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August 2023 by Lindsey Rollman
Such a great place! He was able to fix my Dyson vacuum within 20 minutes and also talk to me about the other products they had in store. Would definitely recommend going here for any questions you have!
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April 2023 by Dallas Gestrich
Brought my Dyson in to be serviced, super helpful, and fast. Took me longer to drive to the store than I was inside! Reasonably priced for the labor, and they explained everything they did right to me. Will definitely be back if I will ever need them in the future!
