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December 2023 by Amanda Harrell
I went in tonight for an emergency appointment due to a tooth infection. They took me as a new patient and diagnosed and made me a treatment plan. I have a phobia with dentists and they made me feel really at ease. They're now going to be my regular dentist.
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November 2023 by Megan Bodmer
I had my first appointment as a new patient at this office. From the financial advisor to the front desk , not to forget about dentist and the X-ray tech , everyone was so welcoming and made me feel very comfortable. I know it’s very normal to have fear of dentist , but From the experience I had with my old dentist to this one definitely changed my mind of fear. I only write positive reviews and this was definitely a positive experience.
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November 2023 by lani henderson
IMPRESSED! For my first visit I was a little nervous however everyone was very welcoming and professional! They were very understanding about my issue and explained everything thoroughly. Roxy, Bryn, Bria, Erika, Candace, Dr. Gupta and Nelson were great. This is my best experience at a dental office and I am happy that I chose this office!
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November 2023 by John Kunzier
I am between dentists and don't have insurance. A filling fell out and needed it to be replaced. The call center said $177 to replace the filling. After 90 minutes and multiple service offerings, the filling replacement quote was $290. Aspen Dental feels like a time share operations. Keep you engage for hours and up sell you to $10K in dental work. Be warned. After 90 minutes, my filling is still missing.
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October 2023 by Ana DIru
I can't say enough good things about Dr. Nelson and their dental practice. From the moment I walked in, I felt welcomed and at ease. The entire staff is incredibly friendly and professional.Dr. Nelson is not only a skilled dentist but also a great communicator. They took the time to explain every step of the procedure, making sure I was comfortable and informed throughout. I appreciated their gentle approach and attention to detail.The clinic is modern and well-equipped, and I always felt like I was in capable hands. Dr. Nelson's commitment to patient care and comfort is evident in every aspect of the practice.If you're looking for a dentist who combines expertise with a caring and friendly approach, I highly recommend Dr. Nelson. I'm actually looking forward to my next dental visit, and that's saying a lot!Thank you, Dr. Nelson, and your wonderful team, for providing such excellent dental care.
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October 2023 by James Stearns
I came in at 9 o’clock this morning with two wisdom teeth that were in pain. They were booked solid, but they fit me in and by 430 those meddlesome teeth were gone. I enjoyed the staff that work there and they went above and beyond. to fix my problem.
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September 2023 by Steven Kolman
I was welcomed and taken care in a very timely fashion. Everyone was extremely nice.
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September 2023 by Susan Lewandowski
I called yesterday to inquire about tooth extraction. They were able to see me the next day for exam and to discuss extraction. When I got there today, the place was clean and office staff friendly. The dental tech,(forgot his name), was wonderful and patient with me.. the Drs were great, made sure I had no pain whatsoever and was relaxed..Overall my experience was 5 star, highly recommend them. I think this may become my new dental office, they do everything in one office.
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September 2023 by Christine Studenroth
Very nice staff and dentist was totally calm, and very knowledgeable and friendly. First time in a dentist chair that I didn’t have a panic attack.
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September 2023 by Sheila McCoy
The dentists and all the staff are just amazing! The office is clean and comfortable. I am so happy that I switched to this office a few months ago. It honestly was one of my better decisions. Thank you, I feel so good about my smile. You good are the best!
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September 2023 by Belle Lynn
I Had to get a cavity filled , and Dr.Nelson (fantastic dentist) and Tee did an excellent job today! There were a lot of patients getting work done and still- they took the time and care to make sure that I left happy and comfortable with my bite- even if that meant going back over the filling to smooth out surfaces. Both of them had a calming , supportive and comforting energy - really good place for someone with anxiety of the dentist ! Definitely will recommend in the future !
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August 2023 by Prasanth Louis
I never enjoy going to the dentist, but from beginning to finish this place was great!I was looked at by Dr.Gupta. I enjoyed his honesty and he didn't try to sell me anything like other dentists do. I'd highly recommend him!
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July 2023 by James K.
I arrived for an appointment and they had a sign posted saying their system was down and they were closed. Which wouldn't have bugged me except I didn't get any kind of message or hint that they were closed or wouldn't be available, and I specifically made an appointment here because I've had an ongoing toothache and really needed someone to look at it. I do not plan on coming here again.
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May 2023 by J S
I have been trying to contact their customer service and billing for months…they processed my claims as out of network when I confirmed through my dental coverage and aspen dental that they did participate with my coverage…they all said yes…I do this type of job every day so I know how to triple check this information…my dental carrier stated they aren’t sending in the claims with the correct information…I have told aspen that this is the case and gave them the benefit of the doubt that they would have fixed it…now they have me going to collections? I’ll appeal the claims and they won’t get paid for anything - hate to be that person but I can’t afford half my bills now and now this? I had an appt one super early morning…rain was torrential but I didn’t want to cancel on them last mi Ute so I drove there only to wait outside for almost an hour after my appt was scheduled for until someone showed up to open the doors then to tell me the dental assistant was not coming in that day ….so I missed a morning of work…drove in horrible conditions for nothing and had to miss more time from work to reschedule….absolutely horrific experience….I never write bad reviews but working in the health insurance field I get these calls all day and feel so bad for people who can’t advocate for themselves….I’ve been on hold for over a half hour now…..what the hell is going on?Update: Im not sure who answered this review but that is NOT my issue - needing to make an appointment - i have a bill going to collections because there is an issue with the claims getting sent to the HP - I went to the office yesterday and have a screenshot showing they are to be opened 9a - 6p - I was there at 4p and NOONE was in the office - So this bill is just going to go to collections and then what? If I dont get some type of call within the next 48 hours i will be reporting this to the ADA, set appeals and greivances against the facility and then maybe someone can find a cell phone or some other way to support your clientle.
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May 2023 by Elisa Fowler
Everyone from entering until I exited Was Professional, Knowledgeable and Kind I would recommend Aspen Dental to Anyone looking for A Dental Office You won't be disappointed ?