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February 2024 by Jessica Nguyen
The cell phone person who helped my mother this day e as unprofessional, rude and talking on her ear buds with her boss. Probably needing help about transferring stuff over but also have private conversation w ith him inferno of us. Avoid this place
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December 2023 by Kaylie Schorn
I have never been the type of person to write a review but GOOD GOD this store was awful… worst experience we ended up just walking out of the store after both workers didnt even acknowledge me and my boyfriend when we walked in and said hello. They never let us know that we would even be helped eventually. Since 2 people were helping 1 customer and we were the only other people in the store, we asked if they could convert my sim card (the whole reason we had to go) and the very rude employee wearing the eagles jacket could not have been any more rude in his response and offered no assistance. So we walked out and to another at&t store we go!! Go birds lol
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September 2023 by Kim Walls
Customer service was terrible. Went in to exchange a case that we purchased due to manufacture defect (bumper was separating from case) Agent that was filing in there (Luke) couldnt be bothered helping us. Stated there was nothing he could do since we did not have the box or the receipt (the box was thrown away there when we purchased it) When I stated he could pull up the purchase in his computer it will be under our account he just chuckled. We asked to speak with the Manager. He went into the back and came back out and stated that the Manager stated without a box there was nothing they could do. We asked again to speak with the manager, he just stated there was nothing the manager was going to tell us that was different.We left and called AT&T customer service who informed us that the store should have replaced the case due to the defect - apologized for the attitude of the representative and credited my account for the case.
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September 2023 by Marianne Lane
Ron was the technical expert the day I was looking to upgrade. He greeted me at the door, he was welcoming and professional while dealing with me, as well as several other customers. He was there by himself and treated each person with the same friendly, respectful, polite, professional way he treated me. I’m so thankful for his knowledge, guiding me through my purchase. I’m very happy with my experience, Ron is certainly an asset for AT&T, I feel like I’ve made a new friend who I can count on to advise me on the best phone and services for my needs. Like most people, my phone is my lifeline to family, friends and work, I really appreciate Ron’s guidance, he is an exceptional person to work with.
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August 2023 by karen orlando
Ron was extremely helpful and very knowledgeable with my decision to purchase a new phone. If I could give him a 5 + I would
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July 2023 by Debbie walker
RON is the most personable and considerate associate! Every time I come in I get his complete attention. Ron always goes the extra mile. Not only does he go above and beyond he is so engaging and makes the customer feel like hes their friend. What a gem you have in Ron!
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July 2023 by Scott Keyte
Whatever you do stay clear of this store. I would give them 0 stars if it were possible. I have purchased several phones from this store and they have lied to me every time, most recently Chelsea.
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April 2023 by Nicole M Boyer
Chelsea was amazing! This young lady ran the store like a pro. She is organized with her thoughts and knows what she is doing 100%! This girl was so friendly to everyone who came in the store it was the best customer service I have personally witnessed in a very long time. She has a strong work ethic and it shows! If this was my store she would be promoted! She deserves a bonus big time! We had a huge account with upgrades and such and spent the whole day with her and watched her work Miracles with many customers! She made me and my family so very happy! We now have a go to person for our cell phone needs and that is the best thing ever! Thank you Chelsea
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April 2023 by Joey Joe
Best store ever. Chelsea 100% most helpful. Highly recommend this store
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March 2023 by Caroline Broullon
Chelsea, the representative at the store was AMAZING!!! She did an incredible job helping everyone in the store simultaneously. The store was extremely busy and she had no support staff, but she handled everyone quickly and professionally. She is a valuable asset to your company!
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March 2023 by jesse leighton
Chelsea was an excellent manager for your company. She was knowledgeable and patient and answered every question professionally. You are fortunate to have someone represent you in such a great fashion. Sincerely, Jesse
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December 2022 by Mike Jones
Despite being left alone as the only sales associate around the holidays, Kevin was extremely helpful and hard working.
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December 2022 by James McEntee
Looked for new i phones for our sons & Kenyatta was extremely helpful in picking out phones and setting up. We were not pressured into making any purchases and was extremely helpful explaining how we can save money on our plans . He also put the screen protectors on both our phones . We will definitely be going to this store in the future
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December 2022 by Chase Miller
Ron and Chief provided such excellent service today, I just had to stop and leave a review. They did a great job of going through every option with us, they were super informative and were more about helping us find the best option for us than just making a sale. We will be coming back to this particular location for any future AT&T business! 5 star service
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September 2022 by Liz Moreschi
I went to the store and I cannot say enough about PARIS. HE WAS so knowledgeable about all the phones I inquired about and he was so helpful and pleasant. I was really stressed and he helped me feel at ease.
