-
September 2023 by A G
I bought two teak rockers about 20 yrs ago they’re still going strong great product and great price.
-
August 2022 by Erin Doherty
After two positive experiences, I have had the worst experience. I placed a small order May 1st, never had communication from them. Called in early June, told "mid-June" started to call in mid-July only to find that their phone numbers only work intermittently. They also do not answer messages through their web page. In the times I have gotten through, I've heard "soon", "the boss is on vacation and I don't know how to use the software", "we know our phones don't work", and "we can't find your order, but your item is in stock and we'll ship it." It's past the 90-day window so too late for a chargeback. Hope you enjoy the $115 you have because it's the last you'll get from me and I will write negative reviews wherever possible.
-
August 2022 by Google user
After two positive experiences, I have had the worst experience. I placed a small order May 1st, never had communication from them. Called in early June, told \"mid-June\" started to call in mid-July only to find that their phone numbers only work intermittently. They also do not answer messages through their web page. In the times I have gotten through, I've heard \"soon\", \"the boss is on vacation and I don't know how to use the software\", \"we know our phones don't work\", and \"we can't find your order, but your item is in stock and we'll ship it.\" It's past the 90-day window so too late for a chargeback. Hope you enjoy the $115 you have because it's the last you'll get from me and I will write negative reviews wherever possible.
-
August 2022 by Erin D.
After two positive experiences, I have had the worst experience. I placed a small order May 1st, never had communication from them. Called in early June, told "mid-June" started to call in mid-July only to find that their phone numbers only work intermittently. They also do not answer messages through their web page. In the times I have gotten through, I've heard "soon", "the boss is on vacation and I don't know how to use the software", "we know our phones don't work", and "we can't find your order, but your item is in stock and we'll ship it." It's past the 90-day window so too late for a chargeback. Hope you enjoy the $115 you have because it's the last you'll get from me and I will write negative reviews wherever possible.
-
July 2022 by chris May
I have ordered two benches over two months ago and can't reach anyone on the phone or email. Canceled my order.
-
February 2021 by Steven Mitchell
Very well built teak furniture. They are a little pricy, but you get very good quality furniture that will last you a lifetime.
-
July 2020 by pekka mooar
Have purchased teak patio table and chairs years ago Twenty or soA grandchild sat on the end that was extended and snapped a runner, they fixed it and returned the table looking like new. Their Adirondack Teak chairs are so comfortable and wear well. They just make great furniture made to last
-
December 2019 by David Porter
This company makes high quality furniture and is recognized in the outdoor furniture industry as one of the best in the country. Located in Bucks County PA they now service the entire country. I personally have visited the showroom and the custom woodworking shop and craftsmen are impressive. If you are looking for details and outstanding product care, I would highly recommend BenchSmith Teak furniture.
-
October 2019 by Ken
Really well-made, stylish teak furniture at a fair price. Surprisingly, it is also manufactured on site and not imported. I had a slight glitch in my order which the owner took care of cheerfully and immediately - I am a happy customer!
-
May 2019 by Vytas Masalaitis
Nice woodworking shop, nice people
-
March 2019 by Jan D.
We feel that we were completely ripped off by Benchsmith --that we did not receive what was portrayed on line: We have teak chairs purchased in Hawaii -- no longer living there, we needed 2 more. Benchsmith was the only company that had the exact same chairs. In the online photos, they looked identical to the ones we have --we ordered 2. When they came, we discovered with dismay that they were unfinished, which was not portrayed or mentioned on the website. We contacted the CEO who clearly could have cared less -- he just told us to "finish them the same way as the ones you have", and admitted that the ones portrayed online are owner ones --i.e, the owners had put stains on them, and then they were photographed and used for the Benchsmith site. This is FALSE ADVERTISING --- Never order from this company.
-
April 2018 by Zach Adam
We purchased a set of chaise lounges and absolutely love them. Quality craftsmanship made close to home.
-
January 2018 by Andrea H.
We have been a Benchsmith customer for many years because quality and service matters. Our collection has grown over the years but without a doubt our favorite is the custom-made round table with a lazy susan in the middle that seats 18 comfortably. We love every moment we spend with family and friends around that table and it cleans up like New every year. We give Benchsmith our highest recommendation. They build great furniture and take care of their customers!
-
November 2015 by Video Shoot Schedule
After looking into patio furniture stores in Bucks County i found a custom patio furniture store that was willing to make the patio furniture I wanted. This was a great experience that allowed us to learn about match our furniture selection to match outdoor landscape decor. I was really impressed with Tim from the BenchSmith and his willingness to help us build what we wanted. -Dave Porter contractors research team at Vouch Video
