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April 2023 by Daniel R
I see Dr. DellaRocca. Super nice doctor but for some reason his receptionist are very rude. Even the nurse was. When I started giving them attitude back that's when they became nice. Luckily my doctor is cool. Still a headache to deal with them.
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January 2023 by Catherine S.
The original Drs were good but sadly this practice relies mostly on NPs who are Resistant to patient feedback and will even double down on diagnosis mistakes. I ended up wasting time, money all before finding different healthcare providers.
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December 2022 by Kiel Sigafoos
My whole family now goes to this practice. Some are patients of Dr. Mandel, Dr Ryan (the original) and two of us see Juliann. A few of us experienced an issue now and then with a provider who isn't listed above but the care that we have received from the above has been great. I can only speak about my experience with Juliann but she's professional, listens, values my time and practices common sense medicine. Her helper/assistant is awesome. I recently just saw the new Dr. Ryan and she was great. What prompted me to write this review is that I had tested positive for covid and the staff at BuxMont Medical was great with any questions we had and were accommodating with getting me scheduled for a virtual appointment. Note that I've always had to leave a voicemail but I always get a call back within a reasonable amount of time.
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November 2022 by Junior
I have visited Dr Chris a handful of times now. I vividly remember, 2 years ago, he asked me if I had dealt with depression, I responded with yes and very Briefly began telling him my problem. He looked very confused and uninterested and offered no advice or recommendations except that I visit a therapist.Another instance, I called multiple times over the weekend to get a prescription for something I desperately needed, no body answered for hours. I called nonstop, they finally picked up and told me they wrote a script for it. I showed up at the pharmacy and they never received the script. Tried to get in contact with them again and they never answered. Not even sure why I’m giving them 2 stars.Also, I was having heart palpitations 2 years ago (at 23 years old) and Dr Chris told me that it’s a normal condition that young men deal with. That’s it. no name of the condition, how to deal with it, nothing.
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August 2022 by LIsa
It pains me to give two stars when I'm so happy with the CNP I see at this office, however being told I should "go to urgent care" at least half the time I call for a sick visit is unacceptable (especially considering my last sick visit call was literally 2.5 years ago, I don't need them often). I had already been to urgent care for this issue and after waiting yet another week for it to pass I clearly still needed to be seen. Oh well, couldn't even get me a virtual visit. Not to mention the phone system is a black hole and maybe your doctor will get your message (if you need a new script perhaps for something they've filled in the past) and maybe they won't. My last sick visit was pre-COVID but I literally waited well over an hour to be seen, in a waiting room with all kinds of other patients...when it turned out I had the flu to boot.Unfortunately good providers can't make up for poor scheduling and a lack of attention to detail from support staff.
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August 2022 by Jennifer Lachman
All the nurses and staff are fantastic and Doctor Eliza Mandel is amazing that's why she's been the doctor of the year for years now
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May 2022 by Brooke Wolford
I have been going here for awhile now and I’m not sure why I still come. There are extremely unorganized and unreliable. I had Covid at one point but was still symptomatic after a week, I called the office to ask to speak with someone and was told someone would call me back..2 months later still waiting. I ended up missing two weeks of work because I had a double ear infection and sinus infection, that’s not there fault but a follow up would have been nice. I recently receive a call from the office so when I call back they said there not sure why they called, there’s nothing in my file “we’re really busy right not anyway” we’ll I will not be using this place anymore. There a joke.
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January 2022 by Babita Abrol
I have been going to this practice for approximately 4 years. To begin with, they didn't assign the doctor after being asked many times. My nurse practitioner is Julianne Tobin. When I got the last annual check-up done, they didn't put the insurance codes right for the insurance company to cover, and lab corp sent me the bill of $310.67 just for the Vitamin D test.Recently, I called the office on Wednesday, December 15th because I was suffering from severe flu. They schedule the televist to chat with me about my situation and she knew by talking my situation is bad. I fail to understand how these doctors and nurses can check their patients over zoom link.I called again and ask her to prescribe the medicine for me because my throat is hurting so bad and I have a cough. She said it's too late to prescribe. Due to continuous cough, my head and ears are hurting, I feel a blockage in my ears. My voice is rough and low.They made a call to charge me $84 for that televisit but didn't call to check on me, how I am feeling. Now these people are close for the weekend. That’s how they treat their patients. They are an insensitive and inconsiderate team of doctors and nurses.Babita Nagar.
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September 2021 by Liz N
I love this office!! Every time I call someone answers the phone immediately. They answer all of my questions in details or call me back within 30 mins or less if need be. I've never waited long in the waiting room, maybe 10 minutes at the most. The nurses are very kind, caring and compassionate. They listen very well and care what you're going thru. The doctors are absolutely amazing! I've never waited long in the patient room (maybe 10 mins) for a doctor. I always see Doc Mandell and she is incredible. She listens, takes detailed notes, makes numerous suggestions and always follows up.
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July 2021 by Kimberly Campbell
Kudos to Julianne Tobin!! My appt. with her was more than I expected! She is absolutely wonderful. She took the time to listen. So refreshing and just what I needed. Very happy with the results and care plan we have put together. Can't wait to see her again in 3 months! Office staff was courteous as well. Very smooth and easy check in and check out. Extremely satisfied!
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July 2021 by MaryRose Taglialatella
I have been going to this practice over 15 years I would highly recommend them. I find the doctors very thorough I personally see Dr. Elisa Mandel, she is fantastic! The staff always gets back to me in a timely manner and they are very courteous.
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June 2021 by Lisa Hoey
BEWARE!!!! Look for a new place to get treated. I was seeing the same doctor for years then suddenly, I was always getting told I have to see a physician’s assistant. I can NEVER see my doctor anymore. Ridiculous! Never going back. I will go to a doctor who actually values me as a patient.
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March 2021 by Deidre G.
I am trying to find a new doctor and called this place. They told me I had to see a nursing assistant. Ok but why can't I see who I want? The lady on the phone was rude and told me the doctors are too busy for new patients. So if they are so busy I don't want to be a patient of this place. Seems like they don't care about anyone new just fyi.
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March 2021 by Liz Noon
I love this office!! Every time I call someone answers the phone immediately. They answer all of my questions in details or call me back within 30 mins or less if need be. I've never waited long in the waiting room, maybe 10 minutes at the most. The nurses are very kind, caring and compassionate. They listen very well and care what you're going thru. The doctors are absolutely amazing! I've never waited long in the patient room (maybe 10 mins) for a doctor. I always see Doc Mandell and she is incredible. She listens, takes detailed notes, makes numerous suggestions and always follows up.
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February 2021 by Kelly Milligan
My mother was a patient of Dr. Wills for many years. I was sorry to hear that she had left the practice. When I called for medicine refills for my mother I was told she needed to follow up with a new doctor Dr. Brennan. I must say I was hesitant because I was so used to Dr. Wills and my mom loved her, but we were extremely delighted during the appointment. Dr. Brennan was very thorough and understanding that my mom has a lot of complicated medical problems. She took her time to review my moms history, answered all our questions and did not rush us through the exam. We are very pleased and will be coming back to see Dr. Brennan.
