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November 2023 by Patti Blumberg
Had them come out and install a fence yard for my dog. Wonderful to work with. They cleaned up after themselves and they all were very pleasant. Would hire them again!
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November 2023 by cathy martin
Horrible customer service. My fence was Installed Nov 2022. I started noticing turned pickets shortly after. I waited to call in August. It is now almost the end of November and after many calls to them I have never heard back. I was forewarned before I purchased. Should have listened
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October 2023 by Maureen N.
My fence was installed in July. The contractors left a huge gap between the house and the fence. A child could have gotten into our pool and a tragedy could have occurred. With small children living next door, thank God it didn't. My dog, who is a puppy could have disappeared through the gap left! Our sales representative, Matthew S. told me numerous times that his general manager would be out. That never happened. The fence is uneven. I have never seen a fence installed in such an extreme alignment! I have driven around checking fences in our neighborhood and while on vacation, checking fences in other neighborhoods, I have never seen a fence on an incline like ours is. I insisted that it be fixed and a few contractors came out a few weeks after my first complaint and fixed the gap. That is all their orders called for. This is a disgrace! My fence is on an incline! There is not one fence in their catalog showing work like that! Do Not Get A Fence by This Company!!! No Wonder They are NOT approved by the Better Business Bureau!
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October 2023 by Andrew Pieri
I hate leaving bad reviews but it's like they actively tried to displease me. My fence was put up in the Spring after speaking with Lynda for a while about the specifics. She was insanely nice and helpful leading up to the install date.Install date comes and the multiple parts of the fence the team brought were incorrect. Worse, the installation team didn't know English or know the names of anyone from the office I spoke with. I was told the company didn't use contractors, and if that's the case, then there is some poor communication here. They should at least know the people they work with for situations like this.The fence was installed and... parts of it were done great, but other sections looked like they were put up with no care. The back wire fence wasn't cut off clean at the end, and the front gate wouldn't swing shut and had problems closing properly.I was told I would receive a call back to fix this. I never did. I called back after a week or so and was told the team would get back to me within the next week or so to set up an appointment to fix it. Once again, no call back.There's a 1 year warranty on their fencing and over the past 3 weeks, I've called and was told "we'll call you back soon" with no estimated date. The last time I called the person behind the desk just sent me to voicemail. I left a message and... never heard back again!The fence closing mechanism is already partly broke due to being installed improperly, and some of the lattice in the front already broke apart.Lynda was super nice but the actual setup and support after has been abysmal. I would not recommend this company and would look at any other place around the area.
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September 2023 by Christine Hagedorn
The service, expertise and professionalism of County Line Fence staff was outstanding. I strongly recommend. From estimate to install , everything was impressive. Marco was prompt , responsive and clear with the initial estimate and Nick and Ishmail were so professional, prompt and did exquisite work installing our fence . It looks better than we could have imagined. Thank you for excellence .
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September 2023 by Krystal Ledoux
Customer service and workers were very friendly and worked great around our plants. Also beat several quotes! Highly recommend.
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July 2023 by Crickett Lind
I needed a couple replacement aluminum pieces and they were able to help me. All the staff was very friendly and knowledgeable.
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June 2023 by James Creighton
We used County line fence to install a post and rail fence in our backyard. The whole process went smoothly. The estimator showed up on time, gave the estimate and we had the fence installed within two weeks of our approval. They actually installed the fence a few days early due to another customer cancellation. Install seems fine and we've had no issues. The price County line quoted was significantly less than the other bids we received, about 35% less than the next lowest quote.
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May 2023 by Christopher Hartman Jr
Nick and his fellow colleague not only arrived on time and provided exceptional work, they were tremendously friendly and easy going. I usually like to ask questions and observe (to learn) all while staying out of their way (after all they are the experts). I would recommend their services to anyone close to me, as am beyond satisfied with the results and team. Thank you county line fence for making this such an easy and enjoyable experience. I hope Nick and his crew are recognized thoroughly for their integrity, hard work, and overall customer satisfaction.-Chris
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May 2023 by Paulq Schwartz
Very nice and helpful staff. Sue was always great placing my orders. Parts came in within 2 weeks everytime. Best prices. Would highly recommend
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April 2023 by David Richardson
I really wish I checked the reviews before I hired this company. I only see now how this is par-for-course, with this company. If you have an issue with their install, they will ignore you and wait for you to just give up.I just went on-line to find a email address for the company, because I wanted to start documenting that I tried to resolve the issues with them before I file a case, and now I see all these horrible reviews.Buyer beware with this place.
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April 2023 by Shabooboo R.
I wish I checked Yelp before I paid these people. Save yourself the time and aggravation. Hire ANYBODY else. County Line Fence are the worst. If you have any issues with their installation, they will just give you the runaround for weeks. I think they're just hoping I give up, and pay someone else to fix their mess.
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March 2023 by Brandon Konzelman
Amazing company had an emergency and needed temp fence asap there were out and had it unloaded within 2 hours awesome people awesome company highly recommend thanks
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March 2023 by Trix T.
Nope. Save yourself and your blood pressure the aggravation. Very poor communication, unless they are asking for payment. Sloppy installation on the first try, no contact as promised when we reported the issues. Crooked lines, cracks and splits in posts and support beams, exposed nail points, discolored wood, gates askew, incorrect measurements, and sneaky, lazy 'fixes' to correct. They also left rocks, dirt, concrete and wood with exposed nails all over our yard. No one got back to us when we asked for them to correct t the issues, then scheduled a visit. No call, no show. Scheduled again, and the original salesperson came, agreed that it was poorly installed, apologized, and said they would fix it shortly. The original crew shows up the next morning with no notification, got huffy and took it personally when I pointed out the issues, and kept telling me I was wrong about my concerns. Then tells me the warranty is void because my husband told them to move the position of the gate. Kept pushing me to let him replace one of the cracked posts, but obviously had never spoken to the salesperson so they understood what to fix. Very pissy that I told them that they could not touch anything until they talked to the salesperson and understood the areas of concern. More apologies from the home office. I told them I did not want the same installer who took the criticism of the work personally, but who shows up the next day? Same guy, with the salesperson. They re-hung the gates, pulled out and replaced a few posts, reused most material, and threw down boards to fill in the space at the bottom of a few of the sections. Of course, the email asking for the balance of the payment arrived before they even pulled out of the driveway. Now the latches don't work right due to the wrong positioning, there are gaps and uneven spaces along the bottoms, but I'm so sick of dealing with them and just want them out of our lives that I paid the balance and did fixes ourselves. 50 feet of hassle for $2500. Rip off.
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January 2023 by Jason Katz
Diana (scheduler) communicated very well despite the issues the company was having that was out of their control. The installers came out and did a very clean job and went above and beyond. Their price was also the best of the estimates I received. I would recommend them to my friends and neighbors.
