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March 2024 by Ivanka Koshtura
Thank you! Great service and doctors! Recommended “Lens Crafters” in Warrington.
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March 2024 by Alessandro Antonio Franchi
Great service. Very kind and professional!
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March 2024 by AsReviews
Staff completely ignored me so I left.
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February 2024 by Ximena Murphy
Eileen provide an excellent customer experience,she took the time to call my doctor and fixed my prescription. They are very friendly and polite. Thank you Eileen! ?The glasses were done perfectly and again a wonderful customer service and the important thing they are very professional.Wade helped me, he is very professional and polite.Thank you ? for your help
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February 2024 by Pritesh Patel
Terrible service and completely unorganized! I ordered a pair of prescription eye glasses through this location in person and they told me it should arrive within two weeks. I checked back in two weeks since I received no communication from them and they told me there was an unexpected glitch in their system and it doesn’t look like the order was placed. They said it would take another two weeks, I said ok fine could be a simple mistake. Two weeks later I went to pickup my glasses and they ordered the wrong color frames!! They told me I could have the demo glasses off of the shelf for the time being while they ordered the correct pair. I was ok with this as I needed a pair urgently. When I went to go pick up the pair they ordered, it was the right color (brown tortoise) but seems to not have the right finish as when I wash them they dry up and look grey and they come off as cheap. They were $280 frames!!! Over time they turn back into the brown I was expecting as my natural oils add moisture to it, but returns to the gray color each time I wash it. Never coming back here again and sticking with the shop at my local optometrist from now on. Shame on you Luxottica for not running a clean shop!
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February 2024 by Dana Huffman Pentecost
Eileen was amazing and so very patient we me. Can’t wait for this to be my new glasses store after we move!!! Thanks again Eileen for a brilliant customer service experience!!!
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January 2024 by Nicole L
Horrible experience. They could not get glasses right after multiple visits.. They were rude to me and treated me like I was lying when I told them it wasn't right.
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December 2023 by Gail Stasiw
I was thoroughly pleased with my experiences at LensCrafters in Warrington, PA. I had a need to visit on three separate occasions and each were fantastic. The salespeople were very helpful-listened to me and directed me to different frames i might like. Yesterday in particular, my salesperson was Jossie who had endless patience with me & did not tire of providing me with so many options. She helped me to formulate what looks best on me as well as keeping an eye to being current which is what i wanted. She is someone who really knows her job and clearly loves it-she exudes positivity and humor! Great experience.
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December 2023 by caryn leifer
Great service and staff. Large selection of glasses
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October 2023 by Morgan Forbes
Excellent service. Thorough exam. High quality selection of frames for every price point.
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September 2023 by Jameel Mohammed
Did an eye exam for myself and 2 girls. The Optometrist was very patient and explained all the questions we had. The sales rep were very polite, friendly and helpful.The store not only has a large collection of frames, but the collections are also very trendy and kinda hand picked. The frames are all so good looking
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August 2023 by Michael Watts
Wow, customer service at its finest. I was visiting friends from out of town, and my son sat on my glasses bending the frame. When I stopped in, they assisted me like I bought my glasses from them. Right away, the young lady was able to make my glasses way better. Thank you so much. I would recommend it to anyone looking for glasses.
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August 2023 by Joseph Warwick
Wonderful experience. From the eye exam to selecting frames and lenses to final fit, Cyan and her team are wonderful. All of the employees clearly want success for you and gladly jump in to help when needed. They are a great professional team! My contacts, sunglasses, and regular glasses came in ahead of schedule and I was contacted immediately. Store hours are convenient. Thank you!
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August 2023 by Zayna Fantar
They fixed my glasses for FREE in less than two minutes. Excellent service! I was very impressed!
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June 2023 by Laura Knauer
Awesome experience today. Walked in , Kate was able to fix my glasses right away- no charge !