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March 2024 by Nicole L
So I scheduled online and got a confirmation for my massage. It was suppose to be the highlight of my bday. I get there and they basically told me I didn't have an appointment, and probably a glitch. But I took the day off and drove there on my birthday, just to get turned away. It was very disappointing
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February 2024 by Laurie Fleck Sulflow
Great experience
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December 2023 by StorMM M
Been going to this location for two years already, and it starting to disappoint for past two months. Service, massage wise is great, but the new management is awful. Some new lady being extremely rude to employees in front of customers, and several times interrupted our conversation with with front desk. Unfortunately will have to give up with this place.
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August 2023 by Dave W
Local massage shop. You can get a Massage and lotions and oils.
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June 2023 by Robert Guidice
The representatives at the front desk were awesome and very accommodating but the massage with John W. was truly sub-par. Not deep tissue at all. I would recommend a different therapist at the very least and possibly a different location altogether.
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May 2023 by Vanessa Olomua
Very unprofessional. The lady upfront was very rude to me. Also, They don't give refunds if your not getting a massage and don't give you any info about certain massages before you put card on file. Will never be coming to this place again.
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March 2023 by Rheana Bogin
I love going to this location. The staff is all wonderful, and Mackenzie is my absolute FAVORITE esthetician. She always makes my feel wonderful, and I leave with glowing skin. She always does a great job and gives me wonderful tips, tricks, and product recommendations tailored to my skin. 5 STARS FOR MACKENZIE!!!
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December 2022 by Mary Corradino
I always enjoy getting massages here but this one was exceptional. Jaclyn, the massage therapist, knew how to find the trigger points and knots that were causing me pain and release them. A++ for her!
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December 2022 by killer parrakeet
John is clearly an experienced MT. As a former luxury Spa Director for over a decade (Ritz Carlton/Four Season/Canyon Ranch) I have had 100’s of massages and auditions. John is my choice therapist at the Warrington location. I will say though, that I had some difficulty with a change in waitlist protocol. I chose to pause my membership over this concern and likely cancel after I caught up with credits. However, John assured me that the process will likely be going back to what works for a busy professional like myself. (Convenient waitlist notification process is important for me because scheduling way ahead of time and sticking to that time often doesn’t work). I trust John, and his massages are worth the patience in protocol change, so I am staying on and being patient. (Which I’m also not great at. Lol). No, I don’t talk this much during my massages. ??Thanks John.
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November 2022 by cen rey
Brandi is the best and is the only person I would ever let take care of my skin. I look forward to our visits; they are so fun, added bonus - you get a super cool person to make you look fabulous. Make an appointment, you’ll thank me :)
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November 2022 by Earl Kelly
Jaclyn delivered a fantastic massage and has a great demeanor and personality. I had been struggling with shoulder pain for months and she found the source and alleviated so much of the pressure. She even found knots I didn’t know I had - lol.
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November 2022 by N C.
I find it ironic that Massage Envy replied to my previous review and said "contact us at this link". Not only does the link not work, when I spoke with the manager Jenelle, I told her I was putting this review online. She could not care less. They have no interest in "making this right". Once again I would not recommend to anyone that I remotely cared about to ever get involved with this business. It is owned by an investment group and they do not care about their customers.
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October 2022 by Margaret Rickard Rubinacci
Brenda Lee is the best. She is been working on me for almost 10 years. Brenda Lee cares about me and helps me feel my best. I used to be all about deep tissue massage and I felt that was the only way to get out the knots. However, Brenda Lee has showed me that when you have a person who really knows body anatomy they can work out the knots and challenges with a lighter touch. Brenda Lee is also highly conscious about keeping her space clean and healthy- so I have confidence I’m as safe as one can be in this COVID world . Cheers to Brenda Lee.
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October 2022 by Carol Anderson
I always look forward to my massages. The people at the desk are very pleasant and helpful. Oksana is an amazing massage therapist! And Megan is great too.
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October 2022 by V M
I have been going here for years. The workers at the desk are always polite and helpful and Patty D., my normal therapist, is the best. I have had really good massages from other therapists as well, but Patty is my favorite. ?
