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March 2024 by Jake Ross
Slower than the dmv. Always a line. Delivery drives are solid though
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March 2024 by Nova S
Went there for a passport. Got it done, but the lady was not personable and kind of off putting. Maybe I’ll try a different post office next time
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January 2024 by Ayesha Thompson
This is about the only post office I know that actually answer a call, address your concern over the phone or in person. Polite and courtesy to their customers, very patience,wonderfulcustomers service,the interaction is positive always .Keep up the good work Warrington clerks
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December 2023 by Melissa Brown
the worse post office - workers extremely rude,,, all other surrounding post offices workers are kind
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December 2023 by Tori S
Poor customer service, one of the workers complained about my package and tried showing me a sign of what a package should look like when there was NO SIGN in front of her counter, even though I had a clear printed label, and the other labels that weren't able to be removed were covered. Didn't even offer me a sharpie to scratch out the extra stuff she was talking about, just complained. Do not go to this location if you don't want to deal with unnecessary drama.
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December 2023 by Helen Hagan
I would give negative stars if that was possible. This office never has any supplies. Always tell you to do it online, even when that is not an option. Employees appear to be allergic to work. I will be traveling further to check out my other options.
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August 2023 by Nisso I
The WORST office ever!!! Their mailman always messes up with mail and packages! It took forever to finally receive my Social Security card and my husband's DL. Our bank cards. It was delivered, but still not in our mailbox. And the lady from USPS told me “Drive to the Social Security office and apply for a new one”, like seriously?? I had to argue a lot with them to finally get my important mail! Last week they messed up with my husband's package. It was delivered by their tracker number (the mailman needs to scan it, it won't be displayed as delivered without a scan) but we never received it. Again, they sent my husband an email saying that the “issue was resolved”, no it wasn't lol. Where is the package tho? Also, our neighbors from another building always find their packages in our building??♀️I wish we had another post office for our area. But unfortunately, we have this one that never solves issues and has a mailman who always messes up with important mail and packages.
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July 2023 by Lauren Heine
PASSPORT WARNING: hours posted online are allegedly wrong. If you’re thinking of going on Saturday for a walk-in appointment, don’t. My husband and I went an hour out of our way with two kids (bc if you’re applying for first time passports for kids both parents have to be there or you have to get stuff notarized) on Saturday instead of taking everyone out of camp and work for a whole day. We were rudely turned away at 9:15 in the morning along with 5 other people in line for the same reason. Apparently we ALL read the website wrong or the information presented on the US Passport and post office websites was wrong. Either way, the woman was rude and basically yelled at us saying we have to make an appointment (which defeats the whole “walk in” definition but I digress). Don’t waste your time, don’t try to understand it, don’t try to explain what surely dozens of people have already exasperated at length with less than helpful post office employees. I’m grateful this is not my normal post office.
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July 2023 by Carl Salvato
In the past I had left a less than pleasant review about this post office.For quite awhile we had alot of issues with packages going missing or mail going lost.Always figured it was their fault being their the local post office.But as of recent I've come to find out it wasn't totally if at all their fault.when I had addressed these issues I've come to see they were very understand and very helpful in resolving these issues and actually went the distance to find my missing packages.Thank you
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July 2023 by Sid Weiss W.
It used to be a great post office. They have this young person who's on her phone every time you enter the post office. Her phone comes first. Today i asked for overnight priority mail boxes. Her first answer was I don't think we have those. They had them but she didn't want to get off her butt to find them just like the time I asked her. She doesn't want to work. I will go to another post office from now on. She's useless.
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July 2023 by Malcolm S.
The Warrington Post Office is the absolute WORST Post Office I have ever been to.No matter when you go, you are sure to be made to wait while all the cashiers take passport applications.They are ALWAYS sure to put these "passport people" first.Now, after several employess have retired, there are only 2 people working there.These employess are overworked!!There should be specific hours/days for passport applications and those hours should be posted on the door. We are spending our hard earned money on postage and now we are made to be treated like dirt! And yes, I have been asked by some employess to "please call and complain", yet whenever I call, the phone just rings and rings. No one ever answers.UPS is my new go-to. So done with this horrible place!
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June 2023 by xi Xixi
Worst usps customer service ever. I wish I could give 0 stars.
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February 2023 by John Soehl
Mail gets put in my neighbors box instead of mine, mail for people in other towns is put in my box and the mail person does not deliver the mail until very late in the day, sometimes not until after 5:00.
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December 2022 by Manuego Emilio
We went to this USPS for a passport appointment. Our regular USPS told us we had to come here because passport information is only known by and serviced by trained employees in this field.When we arrived, we found out that not only did some of them not get proper passport education, it appears they did not get any education at all.
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December 2022 by Dana Trimback
We went to get out kids’ passports and had a wonderful experience! I made an appointment and when we arrived, the associates were ready and waiting for us. The total process was easy and seamless. I highly recommend getting your passports!
