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July 2025 by Kel Kenobi
Huge shoutout to Junior at this location. He was very helpful and went above and beyond to assist me while also assisting multiple other customers (in a way where he still gave attention to all). Highly recommend this location and working with Junior if possible.
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May 2025 by Rocco Di Pede
Had some account and phone trouble on my end and the entire staff was so helpful and accommodating.
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March 2025 by Ryan Petritsch
The staff at this location has always been very helpful. I recently stopped here over 2 separate occasions to upgrade 2 different phones. The most recent one wouldn't migrate my number correctly, so a quick 10 minute stop here had it resolved. I have had nothing but good experiences here.
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March 2025 by Jay Alvarado
Came by to drop off FiOS equipment here. They stated that they're not a drop off location. Yet 2 different customers service reps said they were. And have me this address. A little clarification would be appreciated.
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December 2024 by Val
Lauren went above and beyond to earn my trust. She deserves 6+ stars.
Lessons learned: 1/ eSIM may or may not work, especially when porting from another carrier. One line with eSIM activated just fine, another had weird technical issues. Just gave up on eSIM and got physical SIM instead. Worked like a charm. 2/ Yes, that location is popular, and there can be wait time. I'd still rather wait to be helped by Lauren again than go through phone or chat experience, every time with another agent, which mostly felt like going in circles (true for EVERY telco I had experience with)
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November 2024 by Denis Polushkin
Don’t go there if you see the line, there was 3 people in front of me and I’ve been told it’s for a “couple minutes”. So after 50 minutes of waiting I’ve decided to go to other store to upgrade my phone.
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September 2024 by william sheerin
Terrible service. I have been with Verizon for over 10 years, paying roughly $500 a month. I go to this location today 15 minutes before they close because my wife’s phone wasn’t working. They had the replacement in stock, said I was eligible for the replacement, but they couldn’t help me tonight because they were closing. Well, maybe you should close the store at 4:30 instead of 5pm if you are going to kick clients out before helping them out. The managers name on site was Roxanne.
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August 2024 by Donna-Tim Brennan
We had a great experience at this store today purchasing a new phone and setting up a new line. Roxy, Lauren and Lisa were welcoming, friendly, knowledgeable and a pleasure to work with. These girls rock!
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June 2024 by Paul Yeterian
Spent 45 minutes there switching my phone plan all to find out my plan was never switched when my bill came out the next month.
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June 2024 by Keith Pugliese
It's unfortunate the Franchise stores aren't as helpful as the company owned. It is also unfortunate that Verizon has made a business decision in making it difficult to actually call the company owned stores. Wasting time and driving a half hour only to find they have no internet service . . .
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April 2024 by Highway XJ
Seriously . I’m just trying to get a hold of someone at the actual store to buy accessories and I’m only provided the 800 number who can’t connect me to the store directly. Please don’t even bother replying to my review with your canned response
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March 2024 by Eugene Korolev
This is not a review for the store but for the service and the Verizon organization in general. I traded in all of my 4 phones and all of a sudden I got charged for not receiving one phone. After multiple calls and bunch of time wasted they agreed that they received the device indeed and my bill will be adjusted within 2 business days. Week later, nothing was updated so I had to start over and was promised to have my bill updated within next 24 hours. Guess what? 4 days later, the bill remains the same. What the heck Verizon? If your system is so broken maybe it is time to fix it. And by the way, my phone service became worst over the last 6 months. Not happy with Verizon at all.
Edit: my issue was resolved after I sent the email to CEO and got contacted by the executive office
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February 2024 by ben goodyear
Best tech knowledge of any location I know. Blake has got his A-game on. He knows his products well.
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February 2024 by Majid Kabilov
Good employees are conscientious
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January 2024 by Steve M “SheepiesMR.Furfee” Inlander
Happy Snowfurfee May everyone have a gorgeous day may all your dreams come true I wish you more great fame fortune your service
Was excellent!
No Shot No Shot lol
Thank you Have a wonderful day¡
StayFurfee
