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November 2023 by Joshua Horwitz
I had to exchange some old yankee candles that were left behind from an old move and the three women there today made it seamless. They were very sweet and attentive to my needs. We immediately swapped and bought all new candles for our home. Chris. Catherine and Ryan were amazing today. Plus the store had all the up to date smells and the prices were very fair. Thank you so much for our experience today. We will def be back!!!!
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October 2022 by Wes Hamilton
Staff was excellent answered all my questions with a smile
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July 2022 by Kendall Rienzo
They are super helpful and I have a cast on and they helped me with everything!
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January 2022 by Kat Hennegan
This store needs to stay open til 9pm like some of the other stores do. They need to learn to reschedule their stuff to make this happen
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November 2021 by Pilar Reid
Had to do an exchange for some things I bought online - one candle I never lit and one I did and just didn't think it was strong enough. The exchange process was seamless and they even found me scents I'd like! Great employees there. Best shopping experience I've had in ages.
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September 2021 by Ginny G.
i went in here tonight to buy a candle with a picture for my sisters birthday. the wifi is really slow and it took awhile. anyway after the picture was printed . the manager says our register closes down at 7 and you will have to come back for this tommorrow! i just dont get how a store closes a register down while people are still inside shopping and i work in customer service as a server.
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September 2021 by Gerry Cotter
Great store and staff was great and helpful
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January 2021 by Theresa Siegler
Great sale prices! Wonderful service!
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January 2021 by Iggy
Always helpful and very nice to deal with.
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December 2020 by Francine Borella
Yankee candle has a great deal. Buy 3 get 3. Bought 6 got 6 Great Christmas gifts. May need to buy more.
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December 2020 by Ayse Dorr
There is a limit how many people they will admit in the store. Expect to wait outside to get in
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December 2020 by Rebecca V.
Hi Yankee Candle - my husband and I have been loyal customers for a very very long time and today I was laughed at by the staff at the Valley Square shop in Warrington PA. I quickly walked up to the door at 5:55 knowing I had a short 5 minutes to grab the ONE candle I needed.. I was going to be quick and get just 1 candle and I knew the scent. As I walked up I saw your employee walk to the door and lock it. So I politely knocked thinking I could say "I will be really quick less than a minute" but the employee ignored my knock and the other employees laughed. So I kept knocking as I was very confused and offended why I was being ignored and laughed at! Then at 5:58pm an employee came to the door and said we closed and I asked if I could just quickly grab the ONE candle that I needed. And she smirked at me and said no we are closed. You have terrible customer service at a time where businesses are struggling and there are people who would love a job. I find this to be offense on so many levels. I'll take my business elsewhere. And I really hope this is taken seriously. There for four employees and it one of them did the right thing. Stores are closing all over this country and I certainly won't be surprise if Yankee Candle is the next to close with this type of customer service.
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September 2020 by Brian L.
Customer service was excellent. Store was laid out into section that made sense. Everything was easy to find.
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November 2019 by Robin's journey
Great location , the smell when u walk in is amazing very nice employee. The larger section is beautiful. The prices are great i love this store .
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December 2018 by Deb Z.
Every year I love the semi annual sales at Yankee. Today I shopped! Most holiday scents and decorations are 50-75% off. So no doubt, a bargain. Sadly my experience at the Warrington Location was under siege from a couple who basically "bought out" the Christmas line! Yeah. Boxes upon boxes of votive candles, tarts, car scents all kinds of Yankee goodies. They just grabbed it all! Other shoppers were totally disappointed with the lack in quantity. I tell you; they cleaned 'em out! I was lucky to leave with ONLY 2 candles
