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February 2024 by J J
I haven't been to American Eagle since high school, but I was given a gift card for Valentine's Day, and it's raining. So, I needed to up my serotonin with a retail treat.I was dreading going into the store because I'm much older than I was in high school, but everybody was very helpful and nice as soon as I walked through the door. I will be returning by choice, and not just because I was given a gift card. Aerie also is great. They're connected, and both staff are wonderful, and the selection of items is beautifully displayed and organized.
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January 2024 by Morgan Walter
I waited in a long lane that was backed-up and the manager kept walking around with her iPad and didn’t even jump on the register to help her employees. She kept ignoring the line, yet kept going behind the register holding her iPad for dear life.
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May 2023 by Rachel Yea
The sales lady was so nice and helped me style an outfit. Alot of sales. Still a little expensive for such little fabric...?
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May 2023 by Marychris Arcuri
Hope was so helpful in working with me to find the perfect jeans!
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April 2023 by Mark David
Staff was friendly and selection was great
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December 2022 by John Mcdermott
No good deals.
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October 2022 by Joe Falo
Clean store, most employees were great at helping. One was argumentative about the sale price tags being wrong. Other employees agreed.
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August 2022 by Gauri Moghe
The WORST in store return experience. I bought leggings from there less than a month ago & it ripped after 1 wear. I requested to return it but both managers at the store refused the return & offered me half the store credit since it was after 30 days (FYI - no mention of the return within 30 days in the receipt).I explained that I was unable to return as I was out of country. I called customer service and finally got my return once the customer service rep spoke with the manager. SO MUCH INCONVENIENCE! Wasted 30 mins of my life.
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December 2021 by Becky
I’ve only been here twice. And retuned twice!The fit is so awkward!No one talks to you, no one wants to help especially in the fitting room, no one knows anything. Full price jeans thrown in with the wall sale . The older blonde lady I had today was LEGITIMATELY acting crazy!I will not return.
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July 2021 by Tiffany Yanosky
This American Eagle is attached to an Aerie that sells women’s underwear, swimsuits, and loungewear. I bought a pair of shorts and a t-shirt. Their selection of bras and underwear (other than bralettes) was smaller than on their website. Prices were fairly low. Three salespeople said warm hellos, and they asked me if I was looking for anything in particular. The checkout process went smoothly. Overall, the service was very good, but I would like a better selection of products. Oh, I do want to add that the cashier gave me a really nice recycled plastic tote bag for free, so I will add a star for that.
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July 2021 by Tiffany Y.
The other reviewer is correct that this American Eagle Outfitters store is NOT an outlet store but is rather a regular store that is in an outlet mall. Actually, this store is both an American Eagle *and* an Aerie. One side of the store sells clothing for women and men, and the other side sells mostly underwear, swimwear, and loungewear for women. When I first walked into the store, two salespeople said friendly hellos to me. I found a t-shirt and a pair of jean shorts to buy. I was hoping to find bras to buy, but their in-store selection of bras (excluding bralettes) is smaller than their online selection. Prices were reasonable. At the checkout, the cashier correctly rang up my purchase, and she wished me a great day. I did not try on the clothes until I got home, and then I discovered that the jean shorts fit me well, but the t-shirt in a size extra-small is very baggy.
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June 2021 by Phillip Martin
Closed at 6, internet and google says 7. I got here at 6 and when the person at the door was letting someone out, I let them know about the discrepancy. The gentleman I spoke with was rude, unapologetic, and kept repeating they closed at 6. I told him that I heard what he was saying, but I’m letting the store know so that they can tell the management, so other customers aren’t driving to the outlets to attempt to shop when the store is closed. He repeated that they close at 6 and shut the door on me. Idk who you have working for you American Eagle, but I wouldn’t have left a 1 star review if it wasn’t for this rude interaction. I was trying to be helpful, not enter the store when it is closed.
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June 2021 by Mary Connolly
nice overall, one of the associates named “annie” was extremely rude to me and made me uncomfortable
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May 2021 by Gina Ribota
Great sales.
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March 2021 by Shawnna Snyder
Couldn't leave empty handed
