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November 2023 by Anthony Grear
Had a great overall experience shopping at Budd Baer Subaru. I went in thinking I wanted a Forester, however I realized that an Outback was a better choice. The salesman and finance manager were both knowledgeable and relaxed. I recommend to anyone looking for a new or certified pre-owned Subaru to shop at Budd Baer.
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November 2023 by Diana Denise McIntosh
Auto Butler appointment. While it was mostly positive as it has been for the past 13 years (6 vehicles) this was the one time I was disappointed. While Auto Butler is an external service, they have always vacuumed and wiped down the dashboard. They did not do this, and left my car outside even though I was inside waiting. It sounds petty, I know, but after superior treatment all these years it was surprising. I still like Budd Baer though.
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November 2023 by Kim Carnahan
Budd Baer Subaru is my hometown dealership, and I love how easy they make it to support hometown business! I’ve leased two Subarus and have experienced their excellent, polite service. The Service department had been very patient when I have had questions! They’re very honest and transparent also. The Sales department (especially Jan Sliman) is fantastic! A great dealership!
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November 2023 by Jason Kadyk
Customer service is always stellar at Budd Bear Subaru in Washington Pa. Every time my wife and I take our Subarus in for anything they always come out better than before.
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November 2023 by Judy Tender
We called Bud Baer this morning and talked to Troy. We inquired about a very pretty used Subaru Forester. I explained we were handicapped and couldn't walk around the lot. The sales person called me back and said they had pulled up the car, that we were interested in, up near the building for us. When we got here everyone was more than helpful. Our salesman Shawn was kind, funny and very knowledgeable. The manager Bruce was very kind and helpful. It is our first time at Bud Baer and I was quite impressed. Great service, Nice People.. I would recommend giving them your business....
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November 2023 by Rosemary Jennings
I had a very good experience at Budd. Victoria, my advisor, was excellent. She kept me up to date on the cost and repair of the air conditioning system for my car.I have had bad experiences with your company in the past, but this time the service was excellent! Thanks
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November 2023 by Stacey Hinderliter
We had a great experience at Budd Baer Subaru. Our salesperson Chrissy was knowledgeable, friendly, efficient, and gave us every opportunity to consider a variety of cars. Once we decided what we wanted, they were able to find it for us. Thanks for everything!
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October 2023 by Laurel Lindner
I worked with Chrissy. She was friendly and not high pressure. She was able to help guide me through possible choices in the models I expressed interest in. Good knowledge of differences in levels within a model. Open and honest about vehicle availability and price. Financial process went well. All paperwork explained. Previous car purchased here. It remains a family oriented business ,, not a high pressure corporate feel. G.L.
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October 2023 by Nancy Zarilla
When the prices are as steep as these you should at least be able to get a cup of coffee when you get there.....and at least a donut. And you shouldn't have to ask for a coupon or a discount. It would be a lot more customer friendly to have it be offered. I may rethink my next "check-up"......
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October 2023 by Bobbi Jo
Chrissy was amazing to work with. The whole experience was flawless. This is our second car we bought from her and 3rd from Budd Baer. Highly recommend and will continue to go back!
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September 2023 by Edward Laubach
The pickup was so helpful and convenient. We were contacted with information promptly, were able to pay, and our Subaru was returned in a timely manner. Everyone was very kind and helpful
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September 2023 by Mary Davis
Ed Mialki, the Product Specialist that guided me through the the lease process was very knowledgeable, efficient, and easy to work with. He and the staff at Budd Baer made trading out my Outback lease for a Legacy lease very smooth and easy. Bud Bear will be my first stop in my search for my next vehicle.
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September 2023 by Crystal
First they charged me $185 dollars labor to replace the windshield washer sprayer that cost $6.21 and only took about 10-20 minutes to install. Plus it sprayed but it leaked so they said it wouldn't pass inspection. And I left a message to get a courtesy pick up since it was one of the hottest days of the year and no one called back. I gave them an hour and decided to walk because at that point I wasn't sure if I would have gotten a call before they closed.
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September 2023 by Larry Mortimer
I thought I was dealing with a truthful dealership. Subaru has been a very good car company. I bought a used 2017 at a fair price. However the promises made over seeming a little detail has soured me on this place. I was handed 1 key with the promise of the other being overnighted to me as I drove over an hour to get the car. Well its 2 weeks later and NO KEY. The promise of a "key maker" to visit us has been nothing but a LIE. My advice, Don't leave the dealership until you get ALL that's included in your DEAL. I will NEVER go there again.
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September 2023 by Judy E
Great service until we paid cash for a Buick Envision and drove the brand new 2023 car off the lot. The car was missing a rear back assist chip and we were guaranteed a retrofit. That was in June. We have tried to get answers about the status from both service and the salesman our calls have been ignored. First time buyer from Budd Baer.and w ill definitely think twice about buying again or recommending this dealership