Crocs at Washington Outlet (PA) offers a wide selection of comfortable and stylish footwear for men, women, and children. Customers appreciate the friendly and helpful staff, who provide excellent customer service. Employees like Stef and Robbie are noted for their kindness and assistance, helping shoppers find the right shoes and informing them about sales and promotions. The store carries a variety of styles and colors, with many options available for those needing extra comfort, such as lite riders and styles with a wider toe box. However, some customers feel that the prices are high for an outlet store, as they have found better deals online or at other retailers. While the customer experience is praised, shoppers have mentioned that the savings at the outlet may not be significant compared to website prices. Overall, Crocs at Washington Outlet is recognized for its comfortable footwear and attentive service, though customers should keep an eye out for better deals elsewhere.
Cassie was so kind and professional. She went way out of her way to make our experience better. The one worker thought they were out of a product and she literally chased us down to tell us they had the croc we wanted. She is a stellar employee and great person..
August 2026
Sadie helped us out today and did an outstanding job. She was very friendly, professional, and gave us clear direction throughout our visit. She made the entire experience smooth and enjoyable. Great employee—we truly appreciate her excellent customer service!
May 2026
I had occasion to return an online order that I had ordered for my special son.I thought I had ordered the correct size after cross referencing EU and USA sizes; I was wrong,go figure! The 2 staff members were exceptionally kind and helpful.It was a pleasure to be treated so well.
