Laura Hickman and the Entire Staff are very Friendly, Knowledgeable and Attentive. In 2018 my Sister passed away, Laura helped me through some Estate matters (forms, transfers, etc.). Her Knowledge and Ability to navigate through seemingly overwhelming paperwork, makes her an Excellent Asset to this branch.
June 2018
This bank is not what it used to be at all! Not friendly tellers and management is awful. I dread going in for any transaction big or small. I am switching to Washington financial ASAP!
May 2018
It is a terrible location with deplorable customer service standards. I dealt with Laura, and I can honestly say that I have never had worst customer before from a bank in my life.
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.