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“Amanda Sproat thank you for answering all my questions ,she was very professional and helped in every way she could. It’s great to be a part of chrome Family. Looking forward to spending many years to come.”
“I had an issue with my accounts and when I needed to resolve them, Gerrie handled the situation quickly and efficiently! She made a stressful time so much easier. Great job! I truly appreciate her work.”
“Best bank I’ve ever had. Very nice and professional people. Had an issue with a motel we stayed at and they resolved it basically right away. Would recommend this bank to anyone.”
9AM - 4PM
200 W Beau St, Washington
Banks
“Laura Hickman and the Entire Staff are very Friendly, Knowledgeable and Attentive. In 2018 my Sister passed away, Laura helped me through some Estate matters (forms, transfers, etc.). Her Knowledge and Ability to navigate through seemingly overwhelming paperwork, makes her an Excellent Asset to this branch.”
“I love my credit union it is mall enough to know everyone that works there but big enough to fulfill all of my banking needs! I love it here thank you all for everything you do!”
“A fantastic place to do business with. I've always preferred Credit Unions over chain banks and the amazing professionals at Frick are setting the bar higher than even I expected. I highly recommend them.”
8:30AM - 4PM
65 W Chestnut St, Washington
Banks
“I opened a business account with the Washington branch earlier this year and have had nothing but good experiences all around! I usually deal with Blake who has been very helpful and personable since day one.”
“Had to swing in and cash my husband's payroll check. I've never been treated so politely at a bank before. The cashier (Lizzy) was very respectful and courteous. Awesome service! Makes me wonder if we should change our regular bank.....”
“Although I’ve had issues here sometimes , it’s way better branch then by target. I’ve actually never had a bad experience truly here until today. I went to Depsoit money into the atm down by the parking lot (not attached to the building). I was very frustrated that the ATM took my money , I went into the bank , granted yes my attitude could have been better but I had just deposited money for my internet bill and lunch , I was not about to wait 5-7 days to for my bank to return my money. Teller told me to wait for a banker , it was unfortunate it was a new banker , also somehow trainer another new banker. I’ve been coming to this location for years. Anywho. whenever I sat down she told me I shouldn’t use the ATMs that aren’t attached to the building , okay weird I’ve used them 100+ times , she’s new , I get it whatever. Well then she’s like did you Depsoit the cash ? No lady I telepathally put the money in the machine. Just stupid questions , I told her that too , she said I won’t process this transaction if you’re going to be like this. Wow !!! A threat to not preform her job because she incapable of holding a conversation? She should understand some people may not have a lot of funds in this economy and her asking very obviously idiotic questions was going to get an idiotic answer. I cannot fathom threatening to not prefer on my job , because someone is rightfully angry about losing their money.
Bank managers should tell these new employees how to care for customers and that they cannot choice who they work with , they work for the general public, she shouldn’t tell customers that those ATMs are unreliable, and if you aren’t happy with it taking your money , she won’t fix the problem for you. This is not how PNC usually runs , Joyce , Max , Megan , or any of the other old bank tellers would have never treated me with such disrespect!! I’m very disappointed in this new teller!!!”
“Had a minor on-line banking issue and Joel immediately connected to the website personnel and found out it was in-fact down, and then called me back directly to inform me. Great service.”
“I have been a customer for so many years. Great customer service. Need to thank Amanda Towers for her exceptional customer care! I had to get a new bank card and didt want to give up my
Steeler card yet I would have had to wait for it and need a new one that day . She surprised me with it arriving in the mail !! She went above and beyond! Thank you Amanda !”
8:30AM - 4PM
77 S Main St, Washington
Banks
“Banking here 4 @ least 30 yrs. I won't use any other bank. Tellers @ this specific bank are so great ??. Feel as though it is a family. Never had 1 problem ?. Thanks all of you...”
9AM - 4PM
40 S Main St, Washington
Banks
“Great customer service. Great bank. Best branch around the area, Amy the manager is fantastic and very helpful. I wish every Northwest branch was held to the same standards as the Washington branch.”
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“Eric and the entire staff go above and beyond to help in any situation. I always make chrome my first choice, I have been using them for 20 years and never had any negative issues with them. Eric excels at his job, very friendly and pleasant to work with. I highly recommend chrome.”