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October 2023 by Carl Robaugh
Have been a customer for over 15 years, the staff and pharmacists are wonderful and caring. However, lately, they never have my prescriptions in stock, and I have to wait multiple days for them to order them. If you know i refill these prescriptions every 30 days, why are they never in stock? Makes no sense at all.
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September 2023 by T725
Pharmacy is terrible. Do not use location if you depend on medication daily . My 9 year old son needs meds daily. This location has dropped the ball countless times and staff is ignorant/rude. It’s terrible to watch my son miss a day of meds because this location is incompetent or just doesn’t care. We moved my sons prescriptions to giant eagle several months ago and haven’t had any issues.Personally I never have prescriptions, but on 9/11 I needed one called in. My doctor sent it to this rite aid . (Mistake)I came in on 9/11 in evening staff said it’s on the truck come back 9/12 to pick it up.Came back in evening on 9/12. Staff said it’s not on back order but for some reason it’s not there . Said come back on 9/13 to pick it up.Showed up in evening of 9/13. Ooooo you know it !!!! Still not in. They forgot to request it!!But don’t worry they have it at another rite aid they will bring it in for 9/14.Show up 9/14. Still not there, said that they could have it 9/15 . Manager was more worried about my insurance card, because my birthday didn’t match in system. With the pain and discomfort I’ve been dealing with I could care less about insurance. I would pay cash just to have the meds. ( But there on the mystery truck)I told manager not to worry about it , and had my meds filled at giant eagle a hour later.Please if you depend on meds to stay alive go elsewhere.I’ve spent a lot of money at this location on household items and food weekly . From now on I will never spend another dollar at Rite Aid.
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April 2023 by James Barlow
Always kind and willing to go out of their way to help me
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March 2023 by Kelsey R.
The picture posted of this RiteAid is the wrong location. I never go inside here to get a script unless you have 30+ minutes to waste. Everything inside is highly priced. When I pick up scripts here I always use the drive through but there is still typically a long wait.
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August 2022 by Council One
Pharmacy staff completely rude, unhelpful, not understanding at all. They have a terrible attitude every-time I pick up a refill and there is ALWAYS an issue. They are quick to respond and judge but do not take a minute to understand. If I could give them 0 stars I would. There are only two nice workers an older lady with white hair to her shoulders and a tall blonde everyone else I have experienced have a terrible attitude. I have been coming here since I was a child but recently the customer service has gotten worse. They once gave me half of my prescription and then proceeded to argue that they gave me 60 pills and that I apparently ingested these 60 pills in 15 days. Then I have had to pay for my prescriptions in cash due to them saying my insurance will not pay due to me still having medication left over when they never gave me my full prescription. When I tried to show them that the tiny bottle they gave me would not fit 60 pills they did not care to listen. I work in health care and the way they handle these situations are absolutely terrible and I would never recommend them.
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July 2022 by Kaitlyn Lore
The staff talked about my friends and I behind our backs when we came in to use their bathroom…yet we were kind enough to buy something and not freeload in their bathroom??I’ll remember to steal something next time I go since the staff feels the need to be so disrespectful ;). We were also in the area during Washington’s pride festival and were wearing pride memorabilia, and judging by the reviews discussing racism they were most likely not fond of us due to our display of LGBT+ pride.
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July 2022 by Brandon 'Bean' Fisher
Always good service and very clean. Definitely my most visited pharmacy ?
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June 2022 by jazmin correa
I was racially discriminated in this store as a latina costumer trying to receive money during an emergency from a family member they rejected my passport that i gave them as an id verification because they said it wasnt a valid state id. If you are a latin person trying to send or receive money through western union please do not go to this store.
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June 2022 by Evelyn Orue
These people are racist my friend tried to get money from a family member through western union and used passport as an ID and they rejected it because it was not a state id. If you are a Latin costumer trying to use western union to send or receive money please do not go to this store.
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April 2022 by Brandon Rich (Richy)
Ok pharmacy but they wouldn't fill my prescription because of some minor technical issue that didn't even matter. But I still go here to shop sometimes.
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April 2022 by Brandon Rich
Ok pharmacy but they wouldn't fill my prescription because of some minor technical issue that didn't even matter. But I still go here to shop sometimes.
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March 2022 by Brandon
Ok pharmacy but they wouldn't fill my prescription because of some minor technical issue that didn't even matter. But I still go here to shop sometimes.
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March 2022 by Woody Yeater
Typical Rite-Aid. You know what to expect.
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October 2021 by Sean Sanford
They never and I mean NEVER have my insulin in stock, over the last year they are always out of my meds. I cannot understand if you know how many people are in need of it why short the stock you have why not get how much you need instead of playing games with people's health
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September 2021 by Kristy Clutter
I have been coming to this location for 5yrs now and have loved all the upfront cashiers. Now the pharmacy department well the 2 ladies that r always there are very rude n lord forbid u have any questions because that makes they day horrible. Especially with the covid testing part. So my advice is DO NOT USE THIS LOCATION FOR THE COVID TESTING.
