June 2022 by Stephanie W.
My husband was searching for an indoor location to store our travel trailer and reached out to Safe RV & Boat Storage in April 2022. He spoke with Anthony, received a contract by email and was told payment could either be sent with PayPal or with a check. My husband return the contract the same day and in his email indicated our move in date, approximately two weeks later. We arrived at 250 Wylie Ave Pittsburgh PA 15301 about 9am on a Tuesday morning, the date discussed and emailed to Anthony. We couldn't find a sign or an office indicating this was Safe RV & Boat Storage's location. We called the number on the website, left a voice message. Tried a couple more times, no one picked up. I was very upset and confused. Safe RV & Boat Storage never returned our phone call. And in retrospect, they never did follow up on the email my husband sent with the completed contract. Luckily, we found another storage facility that morning but I am very disappointed in my experience with Safe RV & Boat Storage.