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February 2024 by Steve Newman
Everyone quite courteous and helpful. Sevice quality was top notch.
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February 2024 by Kathleen Bowers
Superior customer service from exam to glasses pickup!
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January 2024 by Kylie Allen
The receptionist was very kind and helpful! The pre-test was a breeze and the gentlemen who did the pre-test was very informative, kind, and incredibly patient. The eye doctor herself was fantastic. She was so sweet, passionate, comforting, informative, and extremely helpful. The woman who helped out with my glasses was a blessing. She was so sweet, informative, a great conversationalist, and patient as well! Overall, a wonderful experience here and I will continue services here!
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January 2024 by Kimberly Bradley
Best and most thorough eye exam I have ever received! The doctor was fantastic! Staff was super friendly and knowledgeable as well.
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January 2024 by Alyssa Kosek
Second time I had a bad experience. First time ever there with my son, the staff forgot his appointment we sat for an entire hour. There was a lady that deeply apologized even though I was very upset about this and she did what she could at that time to make things right….well the other day I went in to look at glasses, I called the store they said be there by 6 as a walk in. So about 530 I ended up going in when I was finished with my errands and another customer was checking out with a guy across the store. I was on the phone with my daughter and she yells out loud what’s your first and last name, spell it, what’s your phone number…. Now if that isn’t violating someone’s personal information IDK what is. I said to her I am on the phone and she said oh okay. I was rushed the whole time because she wanted to close things out. Meanwhile I paid over $200 for my glasses. This is now the second time I’ve had a bad experience with the same worker. I figured after the first time, things were okay and there was just a misunderstanding.
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December 2023 by Barry Bebout
Personally was very impressed on howConvenient it was in the process! Thanks for everthing
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December 2023 by Doug Driemeier
Great job! Very happy with all the help.
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December 2023 by Christian Maloy
I will never schedule another appointment with this company. I went out of my way to make a Saturday appointment. And due to getting there within their " Window " . They told me I needed to reschedule. Being a little late was beyond my control. Whenever I have had appointments with this company before I usually sit in the waiting room for close to 20 minutes. So you tell me what being a couple minutes late for anything would have hurt.
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November 2023 by Edward Leeds
Chris at the trinity point location is a 5 star ☆☆☆☆☆ manalso Zach the exam intake has the most amazing comfort manor ✌️
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October 2023 by Joe Adragna
Been going there the last 5 years ..I'm so done with this place last 2 years has gone down hill go somewhere else
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October 2023 by Emily B.
They're always running late. They have also switched appointments to being virtual so you don't meet an actual doctor and it makes everything take forever.
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October 2023 by Colleen Lambert
Staff is extremely pleasant and accommodating. The only reason I would not return is I did not see a live doctor for an eye exam. Even though I was at the facility, the doctor examined me virtually.
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October 2023 by Shannon Weirich
Have always been super helpful, ADHD and active so losing/breaking glasses is my families specialty it seems ? Frames are average, get what you/your insurance pay for, but this location has always had super attentive and kind staff. Thank y'all for that!
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September 2023 by Michael Richard
The doctor and staff are super nice and insightful. The reason for 3 stars is because it takes 2 weeks to get your glasses because they send the script to Texas to be made and sent back. Covid is probably the reasoning behind that, but it's a real inconvenience, and I feel like there could be a more practical and efficient way to get clients their prescription. Maybe I'm overreacting. Again, staff and doctor are great, it's the procedure that needs fixed.
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September 2023 by bren norris
I LOVE vision works, the whole team is fantastic and so is Dr Kim C!I am so excited about getting my new glasses... this place is awesome!
