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September 2023 by Kassidy Krocker
Have called so many times to make an appointment over the last week, I get placed on hold or not answered. It takes 2 minutes to order contacts and they make it into a 5 week process
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May 2023 by Amy Armstrong
Helpful and kind. Dr Walker is great and the staff is super friendly. I am writing this review because I could not believe that people actually wrote bad reviews because the doctor rescheduled a Saturday for a FUNERAL! When anyone misses work to attend a funeral, it's someone close. Shame on you. Is it inconvenient, yes. But he LOST A LOVED ONE! Those reviews should be taken down. Did they lose someone close and choose to pass on paying their last respects because of work? Probably not. And if so, maybe that was a choice, but no one should be talked down to because they lost someone and are grieving. The lack of understanding in this situation is unbelievable. Walmart has friendly staff, a great doctor, and affordable glasses. I highly recommend!
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May 2023 by Sarpr
Would love to make an appointment, but they won't answer the phone - called no less than 5 times this morning, kept being hung up on after waiting. Not great customer service. Avoid.
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May 2023 by Louis Aglio
I had a Great exam with Dr Walker! I don’t know where he would get a bad review at. Great and friendly staff too!
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April 2023 by HighSeas Gypsy
Complete and total incompetence. Waited three weeks for my appointment and missed a weekend away to make it because I’ve been having eye problems. When I arrived I was told the doctor was out for a funeral. They said they left me a voicemail and I showed her my phone with missed calls and voicemails and had no call from them. Absolutely livid! If I could give them zero stars I would.
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April 2023 by Energy Snobs
Unorganized chaos and incompetence. Do not recommend. Lied about calling to reschedule my appointment after waiting over a month to get in to see the doctor then the doctor just cancels an entire Saturday of appointments. I only booked with them because of Saturday hours but will be going back to Dr Salvetti now. Zero stars as the doctor has zero respect for patients.
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April 2023 by Deborah Smiley
The gentleman that helped me was very knowledgeable and was very patient as I tried on alot of frames. I will be back. Thank you
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May 2022 by Sharon Lyon
I tried several private eye doctors in the tri state area. They were the first technicians to give me the correct fit with transitional lenses.
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August 2021 by Matt Gossett
If I could give 0 stars they would get negative 10!! Do not waist your time or money!!! I had to go back and forth a total of five times!!! My contacts and glasses prescription were both wrong 3 times each! Even tho I told them before I left I couldn't see. DO NOT see the woman doctor. Short red hair with glasses. She's so unbelievably rude!!! I didn't wear the contacts to my reexamine because none told me to and they messed up the first one out of many and she said she couldnt and would not see me. After I sat there for my scheduled app 45 mins later. I refused to leave said I would put them in right away. She huffed and puffed and very rudely took me back. Spent 2 mins with me and sent me home with a pair of contacts that I couldn't even see outta!! One told me I had a stigmatism the second one said I had in both eyes and that my contacts would never be fully clear from that. Which is deff not true. The 3rd male doctor very nice got my prescription perfectly clear within five mins. Took the time to listen to what I actually had to say! After 3 doctors and five trips back and forth (I live 35 mins away) finally found a good doctor was a male very friendly only one that knew what he was doing. Still currently waiting on my glasses cause the script was wrong because they only have one doc that knows what he's doing and I got him last. Shocker had my app July 8th today is July 27th glasses still aren't in enough said!! Don't waist your time or money. I get being under staff and it's hard with covid but they are so unprofessional and rude!! They don't listen to what you say. Not organized and only one doctor knows what their doing!! I never write reviews but I want ppl to know they shouldn't waist their time or money!! After 200 dollars cash, five trips back and froth, (not exaggerating!!) 3 diff doctor, 18 days later, finally got my prescription for contacts, but still currently waiting for glasses. DONT GO HERE!!!
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January 2021 by Kelvin Armstrong
Always a great experience when I go. I know with the pandemic going on things are pretty rough but thats to be expected. Despite everything going on they still do what they can to give fast and friendly service. All the while making sure everyone is safe during these times.
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August 2020 by josh edwards
This place is not worth going to as long as covid is happening. I called for almost 1.5 hours straight. No one answered. I drove over 20 min to the store only to stand in a line outside of the place for 30 min in line watching them ignore the phone. I just to Needed to make an appointment and the fact that they cant multi task making appointments is unacceptable. I had my family in the car and couldnt wait any longer. I have been coming here for 7 years and I will never return. They need to hire more people or hire new people.
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May 2020 by Danielle Baker
Had nothing but problems, have lost my prescription once again that’s not expired after I transferred it when my husband and I moved back. Very unorganized and very rude staff. Every time I order my contacts it’s like pulling teeth to try and get them in. Will go else where!!
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March 2020 by Rachael Robinson
I had a good experience with Dr Walker (male) but went back and had to be seen by the female doctor, can’t recall her name. Slightly older with glasses and she was super rude, short and had no bedside manner or enjoyment in her life that made me ever want to go back and see her as my doctor again. She even made me order contacts that I told her I didn’t like how they felt because she refused to offer me other samples since I have sensitive eyes. The other staff that help with ordering glasses and contacts are wonderful as I’ve felt with multiple employees here. Unfortunately it was one of the worst doctor experiences I’ve had in 30 years, so it’s a two star for me.
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March 2020 by Angie Shaffer
Doctor is good the other employees are rude dont acknowledge you standing there for 20 minutes, very poor service will take them somewhere else
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May 2019 by Julia Moss/ Bates
Glasses are taking a lifetime to come in. Why hasn't we came up with the technology to have our glasses ready in the store in an hour?