Washington Auto Mall is a dealership known for its excellent customer service and knowledgeable staff. Customers have praised the professionalism of the team, particularly highlighting the efforts of the dealership manager and salespeople, who ensure a smooth purchasing experience. Many buyers appreciate the thorough explanations of vehicle features and timely delivery of their cars. The Honda service department also receives high marks, with customers noting quick service and attentive staff. However, there are some concerns about ongoing construction at the dealership and minor issues like missing floor mats after vehicle purchases. Overall, Washington Auto Mall is recognized for its friendly service and commitment to customer satisfaction, making it a recommended choice for new car buyers.
Extra effort to talk to each customer. Good remodel, very spacious.
March 2024
These people went out of their way to deliver!! Service is impeccable ?. I have an awesome vehicle. Thanks Carrie
February 2024
Honda service is fantastic. Melissa is stellar! As always, my CR-V was serviced in a timely fashion, and Melissa explained every detail. Thanks so much! I highly recommend Honda service & Melissa in particular. BTW, I’ve bought 4 Honda’s there in the last 35 yrs!
