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February 2024 by Mary Mordue
Job was done in timely manner as promised. Everything works great!!I did not receive the car wash as I was told I would. If I would have had Jeremy at check in, my car would have been washed. He makes sure all details are covered. Thus… my reason for 4 stars instead of 5.
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January 2024 by alysha pannett
I normally don't enjoy the car buying experience, but Washington Chevrolet has the best team. I had a great experience buying a car. Thank you, Hunter, and everyone else for such a great time! I will recommend your dealership to everyone looking to buy their next car.
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January 2024 by Andrew Wade
Troy was patient, knowledgeable and willing to work with us as we decided what made sense for our lives. He made the experience enjoyable. John was also a fantastic asset. You guys have a great team.
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January 2024 by Joe Manno
Everything from my first email several weeks ago until purchase was fantastic. Ray took great care of me and made the whole process painless and enjoyable. I just picked up my new Colorado Trailboss on Saturday and I'm enjoying it
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December 2023 by Shawn Booker
I saw a vehicle online on Sunday, stopped into the dealership on Monday morning, and I drove off in what I consider to be a dream ride. It took me a lot of sleepless nights to finally make the move, but I am glad I decided to do it with these guys. Michael Clark and the guys that supported him throughout my buying process, in my opinion, did an outstanding job. There was no pressure, no stress, no hurry up. An overall comfortable experience. Highly recommended for anyone new to the buying game!
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December 2023 by Angela Savage
If you are in the market for a new vehicle I highly recommend the sales team at Washington Chevrolet. Michael Clark was very knowledgeable and helpful in the vehicle selection process. Rob and Jason were very transparent and fair as the details were finalized. I am very satisfied with my purchase and experience with Washington Chevrolet.
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November 2023 by Jacob Ahlbrand
So let me start off with saying that I usually do not like the car buying process. I've always felt that it takes too long, can be drawn out, and it's stressful. So it makes me REALLY happy to say that I had a great time buying my new car.Alex was the salesman throughout the entire process did a phenomenal job explaining everything to my wife and I while walking us through it all. I really appreciated his attention to detail and he made sure to answer any questions that we had for him. We ended up going with a 2024 Chevy Trax and couldn't be happier with our decision.I'll definitely come back in the future. I had a great experience and would highly recommend Washington Chevy and Alex to others. Thanks again guys, you made this car buying experience so great and easy.
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November 2023 by Loni M Burd
I worked with Raymond Wagenheim to purchase a new car for my son. We live in Nebraska and Raymond made the process so easy for us. The car is beautiful and exactly as Raymond said it would be. He sent us videos, extra pictures and was available by cell to us throughout the entire purchase. We love the car! And Raymond was so awesome to work with.
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November 2023 by Jim Gari
Want to start by saying I have purchased many cars throughout my life and understand it is a process and takes time, however arriving at 11:30 and not leaving until 5:30 is a little ridiculous.After agreeing to finances we sat for over two hours. During those two hours not one person checked in with us we continued to sit there not knowing what was happening. We didn’t even know if the deal was final. Once we met with the finance guy and he gave us the keys not one salesperson was still there. They had all left for the day. Therefore, nobody went over the vehicle with us. We actually had to walk around and look for the vehicle we had no idea where it was parked. Once getting in the vehicle we realized the fuel tank was on “E”. Unbelievable. Very disappointed with this experience. I will never recommend anyone to buy a vehicle at this dealership.
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November 2023 by Michael Diana
Great car buying experience. Ray was awesome, very knowledgeable and made this process very easy for me. Jim was very nice to work with helped a lot with finance
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October 2023 by James Berton
Took truck in for inspection on Saturday. So I didn't have to call off work. Tires were good. Close to limit but still good. They failed me for tires and windshield wipers. Understandable the tires were close. When they called told me it failed never said anything about another appointment. All they said was I had 3 days to get the sticker or would have to pay for another inspection. Go back Tuesday with new tires and they ask me if I had a appointment. No I just need my stickers. I had to leave my truck for another day. Then I ask why they failed the windshield wipers what was wrong with them? They kept saying that they left streaks. There was nothing wrong with it. All they said was I .it failed. After I talked to the manager they changed their mind and they said the wipers were cracked. They were not cracked. I was trying to get in to talk to someone about a new truck but I didn't have time after the run around. I don't know if they are hurting for money or what. Stay away from the service department. Made me change parts that were fine. Nicole and dimming their customers. Be weary.
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October 2023 by M Kennally
I purchased a vehicle from Washington Chevrolet which is about 800 miles from me, because they had the exact vehicle I wanted. My salesman Ray was amazing. Answered the phone every time I called, responded to my text and my emails instantly. As there were several because this process was very complicated based on the two different states. Ray worked tirelessly with me ensuring that the car was ready to be picked up by the transportation company on time. As for the rest of the dealership at times I felt like there was no urgency to finish finish my paperwork once the deal was agreed on, forcing me to change the transportation pick up date twice. they were very apologetic and did work out a few other things with me which was very nice. Would highly recommend the dealership especially if you were local
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September 2023 by Antonio Gentile
Ben was a great help again with finding us a car. Also he was able to get us the color of car we wanted. Very pleasant to work with as well.
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September 2023 by Ali Crownover
Everyone at the dealership was so nice and helpful! I will definitely be back for all my future gm purchases. And also recommend Washington Chevy to any of my family or friends in the market for a new vehicle.
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September 2023 by Nancy G
Wow, being new to the area and having enjoyed Washington thus far was quite disappointed on the service at Washinton Chevrolet dealer. Service was gracious when I was running late. Was told I may have to wait, which was no issue at all since I was the one late. However, after that, it was a different tone. I was asked about a brush car wash and said yes, no car wash done. I was given papers to sign about the work but was only given the bill to take. I asked for a copy of all the papers I had been given and signed for and was given the Vehicle Report. No inspection check list of what they did was included, only a comment that noted 'changed oil and filter, topped off fluid levels and set tire' Is this it? No general basic inspection? I believe it is called a courtesy inspection and if an Automobile Dealership doesn't even offer that. My business will be elsewhere.
