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December 2025 by Dawn Kramer
Mike Reed and his team are the best! Wouldn't take my truck anywhere else!
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December 2025 by Deb Miller
Triadelphia WV Ford is exceptional in service, communications.
Washington Ford is exceptionally bad.
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December 2025 by gham62
Their service was outstanding. Everyone was pleasant and helpful. Their shuttle service gave me a ride to and from my wellness center while my car was being serviced.
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December 2025 by Jonathan Briggs
I messed up installing some aftermarket headlights...they took care of me big time and fixed a recall issue as well under warranty...could not be happier saved my day thank u!!!
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December 2025 by Darnell Edge
My Service Advisor Mr. Kevin Konek is very knowledgeable, reliable, honest. Mr. Konek makes sure at all times I’m very informed on every aspect of the work that’s being done to my car.
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December 2025 by Alex Mattina
Had a great experience here. Worked with Ryan and Bob in sales to purchase a 2025 Ford Maverick, and cannot recommend them enough. They were easy to work with, honest about their opinions on questions I asked, and overall were delightful and I would buy a vehicle again from both of them. Tracy in financing was also great to work with. If this dealership were closer to where I lived I would be taking my truck there for service because of how smooth the experience was. Cannot recommend them enough.
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December 2025 by Phoebe Hughes
I had a great experience with Ford and Cj my salesman the process was easy and fast. I also love the car I bought!
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November 2025 by Kaci Vranin
My husband & I just purchased a rather “different” used car from them. A Volkswagen R32 that wasn’t cheap. If you know, you know. CJ was amazing through the entire process. Being an older car we obviously had concerns about the vehicle for the price even though it looked beautiful on the lot & just wanted to make sure everything was okay. He went above & beyond to make us feel comfortable with purchasing the car allowing us to take it for a pre-purchase inspection & also having any concern we had checked out by their mechanics as well & we took it on multiple test drives. This was over a 2-3 week process & he waited patiently while we made our decision. We also interacted with a few people there during the process who were all very nice. Once we decided to purchase CJ set up a time to do the paper work & Tracy was also very nice & had everything ready. Easy in & easy out! Will 100% return again!
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November 2025 by Colby Taylor
Very pleasant experience. Staff and members were very friendly. Bill our salesman listened to our wants and needs. He showed us options and didn't pressure us to buy one versus the other. Overall great experience and we love our F-150. We have always owned Chevrolet and this is our first Ford and couldn't be happier
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November 2025 by Kathy Colborn
Washington Ford is a great dealership. I trust them and always have a positive experience when I service my Escape. I will only deal with Washington Ford going forward. Andrea is great at communicating before, during and after my service appointment. Also love their free concierge service. A real game changer for me!
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November 2025 by David Slates
gave it a 4 star cause...great on service getting me in on problem after buying a used truck, took a couple of extra days to get part, but great communication was explained why. just got truck back and waiting to see if any trouble with fix. but great communication and work so far. thanks
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November 2025 by Greg Graves
During a recent road trip to the Washington, DC area, the Check Engine light came on in my 2023 Explorer ST, and the FordPass app alerted me to a possible engine coolant issue. I reached out to my service advisor, Kevin Konek, to ask if I could bring the vehicle in the following day for inspection. Kevin promptly scheduled an appointment, and we were able to drop off the vehicle as soon as we returned to the area.
The issue was diagnosed as a faulty thermostat, which was replaced under my premium warranty. Thanks again to Kevin and the entire Service Team at Washington Ford for their excellent service!
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November 2025 by Rick Simmons
Easy to schedule. Easy to drop-off the car. Service was done when promised and was done in a professional manner.
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November 2025 by Robert Morris
Kevin is one of the friendliest staff members I’ve ever met.
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November 2025 by Tom B.
Andrea was very responsive to my service concerns. She went above and beyond to ensure my complete satisfaction. Very professional and easy to deal with.
