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July 2025 by Malhar
Worse banking experience ever. The staff don’t know how to do bank transfer, how to save file and took almost 45 min for one transaction.
The lady attended was a personal banker and don’t know how to perform simple task.
I don’t feel welcome at this branch.
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February 2025 by Tanya Rhody
They suck as a bank overall. I get told one thing then get another. And it always costs me money. I am changing banks. Don't do it.
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July 2024 by Connor Smith
Went in requesting a new card because mine was outdated and soon to expire. The lady at the desk refused to assist me and stated she was not going to give me a new card just because it was outdated. What happened to customers needs first? Poor customer service and I will not be returning to this WesBanco.
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November 2023 by Sheryl Sivavec
Terrible customer service
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December 2022 by Rubie Seng
helped me for over 40 minutes when no other bank could and were nice the whole time
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September 2022 by Rubi Seng
helped me for over 40 minutes when no other bank could and were nice the whole time