-
January 2024 by Jack Robertshaw
I would normally give West Tire an easy 5 star as they always have the best price and service is good. I've been bringing our 5 cars here (a 35 minute drive from South Park) for about a decade and in the last ten days had 3 sets of 4 new tires put on cars costing over $1500. The last vehicle we had serviced today is a 2012 Honda Civic with 222,000 miles on it. I paid for the vehicle and left my 20 year old son to drive the car back. I subsequently got a call that I needed to spend an additional $105 for a TPMS valve replacement. I called and explained this car is high mileage and we are trading it in May and could they help out with any discount since we just spent $1500. Without hesitation I was met with a flat no. I have to say at that point my loyalty felt unappreciated. I'm sure they are busy enough not miss my business should I find an alternative. I thought local businesses would have an appreciation for customer loyaly since there are so many choices, sadly it appears I was wrong.
-
January 2024 by Trisha Rupp
I called on a Tuesday afternoon to ask about getting two front tires. They told me to bring it by the shop to check to see if my car was AWD or not because I didn't know. I took it to the shop that, dropped it off for them to work on the next day. I received a call first thing Wednesday morning just letting me know that the tires didn't make the AM truck but they will be arriving Wednesday afternoon. I got a call a little after 3pm Wednesday saying that my car was done! I was very thankful for the update about the tires and for such speedy work as the shop has signs asking for patience as they are short staffed. Thank you West Tire ?
-
January 2024 by Dr
4 tires in and out, held the appointment, no issues with the service!
-
November 2023 by Harley Wheeler
Test drives nice cars And speeds in them when you say something they get Mad
-
October 2023 by Jessica Metzger
Friendly Business.My tires were low this morning and I am unable to fill them myself. I stopped by to see if they could fit me in, and they did not hesitate to offer me time, and complimentary service.Thank you so very much.Service: Tires
-
September 2023 by Frank C.
0/10 rating. Very unskilled mechanics. Returned vehicle to me in unsafe condition to drive. Rude staff and did not own up to their mistakes.
-
August 2023 by Jesse Dailey
Ive went twice and they are the best and very easy to deal with. Im a customer for life now!
-
July 2023 by G Man
Bought 4 new tires for my truck ($1200) and paid for the tire balancing. After driving on the highway, I could tell the tires were not balanced. Took the truck back in and they re- lanced the tires. All good now.
-
May 2023 by Adam West
Replaced 4 tires changed the oil and inspected great service going to bring all of my vehicles hereService: Tires
-
March 2023 by Jessica Salko
Wonderful customer service! Easy to schedule an appointment, then was able to walk my dog up to the park while the tires were being installed. Got a text when things were close to being done! Very honest and fair pricing!Service: Tires
-
March 2023 by Ryan O
I am wry disappointed in the way I was treated here today. I feel bad for the way the woman who gave me the price was treated as if her word means nothing. It’s not your fault that the managers are greedy. Buyer beware get a price on paper before the work starts because their words are meaningless when it comes to money. The crew did great!!!
-
March 2023 by Jeff Devenney
Always a friendly staff with timely work done. Would of given 5 stars but the price of tires wouldn't let me. Not there fault they are very competitive with prices.
-
February 2023 by Derek Ammons
I recommend west tire fast and friendly been going here for years and no problems and will work with you
-
December 2022 by The one
My tires were terrible and I was hydroplaning like crazy, called a few places in the area to see if they could squeeze me in. None of them could or would. Called here and they told me to come right in. They had me in and out with 4 new tires and an inspection in 1½. They were nice and explained everything.
-
December 2022 by Life is Good (Live your life !)
Amazing , nice to see some places still believe in old fashioned values and customer service ! I highly recommend doing business here !