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January 2024 by Emily P.
Love the quality of products sold, the staff is great and the dog wash is well managed!
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September 2023 by Jean Gross
As always Braxton's are always most accommodating & willing to help in any way they can. I would highly recommend them.Jean Gross
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August 2023 by Girl oftheValley
Always helpful. Nice staff. Carries high quality brands.
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June 2023 by Richard Silfen
Staff and service are excellent. Enjoy the shopping experience very much.
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May 2023 by Adele Ballard
Lovely Pet Shop for all your pet needs. Adorable fun toys. Great service, friendly atmosphere.
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May 2023 by Rachel Shuman
I went in looking for a small fountain and a window perch for my cat. They were out of the fountains, and I got blank stares when I asked about the perches.If you're a dog person, I'm sure this is the place for you. If, like me, you prefer cats (or other small pets), don't bother. They do have quality beds in the loft upstairs, I'll give them that.(I've been reminded that I worked there back in 1999-2000. It was far more balanced back then.)
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March 2023 by Kimellen Remar
Service is top-notch. I had purchased a large dog crate that I never opened, well past any other stores return policy, but it was never opened. Braxtons returned without a question. As a purchaser of raw/frozen food for my standard, you must be very careful where you buy. If the raw food is not stored properly, your dog can get very sick. My standard has been sick 2x in her life and it was when I purchased raw at another store. Family owed business are the BEST! If prices are higher than other "chains," its worth the extra money for quality and service!
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March 2023 by Michelle Mchugh
It was great!! Clean, friendly staff. They were very helpful and great selection of treats and accessories
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February 2023 by Shanise Anderson A.
I'm a satisfy customer on today. I decided that I needed to find a store local to my job. Braxtons Animal Works was the perfect place to shop. I'm so excited to become a frequent buyer. I was able to go into this location and get help from the clerk name Jim who was great. I gave him some details about my dog, and he was able to suggest a family owned business, which I believe is awesome. Not only did he suggest them, he also gave very particular details about the company as well. To be honest, that made me feel so comfortable and happy to buy the product. Don't get me wrong, I was a little skeptical simply because my dog is used to a certain brand. I didn't want her to be picky and not eat it. While checking out, Jim assured me, if she did not eat the food, I could just bring it back, which was also fantastic.
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February 2023 by Catherine Kayser
Ripley had a great bath at Braxton’s today! Stopped in and added our name to the waitlist and then took a nice stroll on the Radner Trail before his bath. Staff was kind, helpful and accommodating. See you again in a few weeks!
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December 2022 by Jess T.
I bring my dog to Braxtons Animal Works to use their self-serve dog wash in the colder months when I can't bathe her outside. The stations are clean, stocked, and well maintained. The store has a nice selection of pet products and the staff is always very friendly. Definitely check out this store!
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November 2022 by Kathleen Valente
Very large inside. Two floors. Literally it looks like they have all of your pet needs!
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November 2022 by Tory D'Ulisse
Always helpful a friendly service. My dog loves visiting!
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October 2022 by Daniel Jang
Went for just the DIY bath but found that the store has great prices on Origin dog foods.$10 per dog is a really good priceIncludes everything you would need. Soap, towel, blow dryer, hooks for dogs in the tub, and snacks available.The max water temp is set at a pretty warm temp so I don't go past 80% but to each their own.There's only 2 tubs so there might be a wait time depending on when you go there.All in all we'll probably make this a routine trip.
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September 2022 by Stuart Temple
This store is amazing! Selection is really great, I can find here almost everything for my pet. Staff is friendly, polite and so knowledgeable! The store is also well-maintained and clean. Highly recommending this place, I like it so much.