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August 2023 by King Matthew
im an O.G. banker from BMT BRYN MAWR TRUST
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December 2022 by Shelley Beller
Was very happy when this Wayne location bank was Bryn Mawr Trust-however, on two occasions with the now WSFS-with two different people, found each of them I’ll equipped ti be handling my money. Without going into details, with the second issue was just told, “well, people make mistakes”. Maybe will try another location before I decide to switch banks.
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September 2022 by Stuart Douglas
Just had a very poor customer service experience with Sean Smith Vice President and Retail Office Manager. The bank doesn’t seem to realize that if you deposit money with them it is an actual loan to the bank. Telling me that it is in the terms of service to resolve an issue within 72 hrs instead of trying to help me when a bank mistake cost me $300 is just not good enough.
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July 2022 by TJ Poole
The location itself is convenient and the interior is really nice. The staff is friendly and have you in and out in no-time.
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November 2020 by Dale Hunt
Have banked here for over 15 years..... great service and customer relations! Thanks for all you do for the local community.... one of the few community owned banks still in existence!!
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February 2020 by Diego Ramirez
Always friendly, caring, and kind staff here. I am very happy banking at Bryn Mawr Trust. This branch always looks out for me.
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August 2019 by Fabienne Sarnecki
Called for mortgage rates , was told twice I would be called back... no callback and now they’re closed . I guess they don’t want business ...
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June 2019 by Pamela Levine
Started my grandchildren with their first accounts here and have always had a very positive experience.
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September 2017 by Giang Pham
I think you should call or email your customer to let them know their account is short money like Well Fargo did instead of charge your customer twice overdraw fee and did not refund that. I am so sorry for your bad customer services. Hope you will fix this problem in the future.
