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February 2024 by Christina Reger
I LOVE this bank. We switched all of our accounts over to First Resource and couldn't be happier. The customer service is great -- no waiting on hold, leaving a message, we will get back to you in 24 hours. A real person actually answers the phone and resolves your concerns -- right away. Bank here -- game changer.
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February 2024 by Ulysse berlin
Always a great time here at the First Resource Bank, from Joe to Antoine and the new staff, and of course, I missed Ren :( at this location, they always provide stellar services. I need a few documents to be notarized before my trip to the motherland and Antoine took exceptional care of me. This is free of cost to their clients, Always easy to work with them.
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November 2023 by Lynn Novosel
Joe DiTommaso is amazing!!! He helped us get our check problem corrected in no time. Highly recommend Joe and his team for your banking needs! ?????????????????????
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October 2023 by Dana Friedman
Amazing bank! Sharon Sharpe helped me setup new business and personal accounts. The bank is so friendly and all the staff members are so helpful. I was leaving for vacation and really needed a debt card and they made me one right at the bank. When there was an issue with a check they called me immediately to alert me. Their attention to detail and care is wonderful. This is the bank I have always wanted! Highly recommend.
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October 2023 by Joseph Lukas
I have been self-employed for over fifty years and have dealt with many banks. First Resouce is a rose among thorns.I was referred to First Resource commercial lending officer, Scott McKeon, for a commercial mortgage by my attorney. After getting the basic information from me, Scott gave me a very competitive quote and then got me through the process in a matter of days (if we removed the time we had to wait for an appraisal). It was the fastest loan I ever completed. Sharon Sharp along with Joe DeTomasso and Chuvon Turner, worked with me in this process through to settlement and then on to the branch to set up accounts. All the while I'm feeling really important!! The customer service was overwhelming. I'm making friends, not business associates.In today's world customer service is quickly becoming an automated attendant. Here you really have people who care.Highly recommended.
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May 2023 by Jim Kzirian
Top to bottom amazing experience, every time. All the staff were outstanding. Every time we go in, fast, reliable, friendly, and exactly what we need!
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March 2023 by A Mcclure
Everyone at First Resource Bank is knowledgeable, helpful and cares. The best customer service you will find!!!
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March 2023 by Nancy Weisbein
We just joined First Resource this year (2023). They actually had Sharon Sharpe and Dean Wesley come out from the Wayne office and talk to us about our needs and crafted accounts to meet those needs. Sharon Sharpe is just so efficient in setting everything up and coordinating everything so that we had our accounts up very quickly. This has been a banking breath of fresh air!
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November 2022 by Maggie Baker
I fell into a scam that allowed the scammer to almost get into my account. Joe and his staff came to the rescue and immediately froze my account and swung into high gear to set up a new one.I'm grateful for Joe's knowledge and swift action. The bank's policy of tight security, accessibility to real, live, helpful people and overall engagement and attention to client services makes me trust and proud to be a member of the First Resource Bank family. Maggie Baker
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November 2022 by Brad Mclaughlin
My wife and I recently purchased an investment property and financed through First Resource. They made the process quick and reasonable. In addition to the fantastic lending process... the level of service at the Wayne branch is by far the best I have ever experienced. Do yourself a favor and check First Resource out.
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September 2022 by Deanna Doane
First Resrouce Bank is nothing short of fantastic! Working with them for the Wayne Business Association was a great choice. The team in the Wayne office is always so helpful and provides amazing customer service. All of the team members are knowledgable and care about helping the community!
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June 2022 by Shawn Sims
Absolutely my favorite bank! You walk in, they know who you are! You call, they know who you are! Everyone, from the tellers to the bank managers are friendly and most importantly responsive. They truly know how to make you feel like family.
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June 2022 by Rich Trotter
First Resource Bank is the perfect fit for my 110 year old business. Friendly, professional and open to work with. 5 stars from Rosati Ice! rich trotter
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June 2022 by Desiree Partner
I just recently opened an account here! I was looking for a good bank. Let me tell you,I found more then that! Very friendly, perfessional and they make you feel at Home. Thank you for great customer service!
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May 2022 by Sierra Clark
As a legal secretary for a trust and estates attorney, First Resource is our go to bank for our estate accounts. They make everything so simple and quick, I'm just so happy to work with them. The staff is always friendly and welcoming, again I love working with First Resource Bank!
