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September 2023 by Arnold Gordon
Excellent service and knowledgeable staffMy Acura MDX has been serviced here on a number of occasions for a variety of issues including routine maintenance. I have always been completely satisfied. The work is completed promptly and the staff is knowledgeable and friendly. In the event of an emergency it is easy to secure an immediate appointment.Services: Air & cabin filter replacement
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August 2023 by Michael Horton
Best team in town. I use them for everything, from oil changes to major repairs. I know I'm going to get an honest, accurate assessment every time. I've used them for 20 years and won't go anywhere else. It's nice to know I can drop off and my car is in the best hands and I'm not going to get an inflated estimate filled with things that don't need to be done.
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August 2023 by Adam Abouna
Garttmeyer has serviced all my vehicles over the years. They are knowledgeable and attentive which is hard to find these days!Services: Transmission
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June 2023 by 56Chilly B.
I spoke to Bob at Garttmeyer and he told me to bring my daughters car in "this week is good". The next day he told us they couldn't even check it for 3 or 4 weeks. Then he say's "we can't work on your cars anymore'. I never had them work on my cars (and I'm glad I didn't). I was extremely polite to him and when I asked if I said something wrong he replied "It's not personal"Huh? They seem to be "two faced" but come off as "very nice". I would stay away from them. I AM VERY INSULTED!!! I think I asked too many questions( in the nicest way possible) Bad customer treatment. STAY AWAY!
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May 2023 by Lena O.
Good shop. Solid customer service makes getting a car repair smooth. The shop keeps its day efficient, and my every repair was completed well-within estimated time. (There are no days of extra waiting like at some other automotives.) The mechanic is skilled, very organized, and with operating specs offhand. In the process of making repairs to my car, parts [affixed shoddily and at a wrong angle(!) by a previous shop] were noted and corrected. I recommend this shop.
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April 2023 by Chris
I’ve been a customer of Garttmeyer Automotive for over 14 years.Chris and team are excellent mechanics that I can trust and rely on for hight quality, honest service.Apart from expert vehicle diagnostics, and repair, I’ve also trusted the Garttmeyer team to inspect vehicles before I decide to buy them.If there is a problem, Chris and team will find it and fix it. I always know my car is in good hands with this team! Thanks guys!!Services: Transmission
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April 2023 by Matt Guyer
We have been taking our delivery van here for years and these guys are the best in the biz. Have always fixed every problem and are very understanding. I highly recommend using them!Services: General repairs & maintenance
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April 2023 by Ken Daniels
Extremely reliable and knowledgeable in comparison to many other shops. Definitely recommend , I won’t let anyone else touch my cars, trucks besides them ever againServices: Tires
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April 2023 by Jonathan Isen
Have been a 20+ year customer of Garttmeyer Auto. First class service and quality. Fully guarantee their service.Services: Transmission
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January 2023 by Bruce D.
Tried these folks after my trusted Mercedes mechanic retired. Staff are friendly and attentive. Once car was worked on, I had two negative issues. They drew some conclusions about the car (separate from the targeted window switch repair) that were subsequently contradicted by four other mechanics. Not a big deal, but it didn't inspire confidence. Secondly, when I picked the car up, the newly repaired window didn't work. It was just a fuse, but it probably should have been addressed before they called me to pick up.Aside from those minor issues, repair was fairly priced and car was ready on time. These folks are obviously car enthusiasts, so it was a little disappointing that my experience was mediocre overall, but I don't think they will be my primary choice for a Mercedes mechanic going forward.
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August 2022 by Albert H.
This dude know their s*** I will give them my business any day of the week and on of my cars. They make sure you are treated well every time. Bob and CHris know their cars for sure.
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January 2022 by Shea Eric
I took my 1994 Mercedes S320 in shortly after purchasing it in 2020. Bob and team looked over the entire car and provided a detailed list of items worth repairing. The list was long, which was assumed on a 28 year old mercedes. They were thorough with explaining items that took priority over others and at no point tried to sell me on items not critical. They understood that this car is intended to be a weekend driver and only will see limited miles. 1.5 years later, the car runs and drives impeccably. Their quote was a few thousand less than Mercedes of Devon and Bob & team kept me well informed while my car was in their hands. I even pulled into Devon MB after picking the car up from Garttmeyer just to look at a new pre-owned daily driver...they remembered my w140 and asked if I was dropping the car off for service..I smirked and said I took care of it and left;) Thanks guys!Services: General repairs & maintenance
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October 2021 by Cathleen C.
Do NOT use Garttmeyer's Automotive, had an issue with my car, and did not diagnose the issue properly and was not repaired. Told me my car was unsafe to drive, right engine bracket broken, which why I was hearing the noise. Going on vacation to the shore. Had them replace bracket, never received quote, since busy salon day. Got the message, replace bracket and why not inspect while car is here. Ok called in the morning, said that is fine. I googled the price for my BMW right engine bracket/ labor. About $500 ok. should have asked them the price, my fault. They charged me 927.00 and find cost of 130.00. Took the car to BMW, the noise was the rubber coming away from the windshield. BMW did not charge me a dime, looked at Garttmeyer's bill, ripped,off. Liars and rip off, will tell my clients about Gartmeyer's bad business dealings.
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August 2021 by Shawn Hale
I chose Garttmeyer after doing a lot of research for a quality Benz shop in the Philly area and they did not disappoint. Went in for a check engine light and had them preform routine service as well. Bob went out of his way to keep me informed of repairs and cost in real time. Very professional and highly recommend this shop, will be coming back.
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August 2021 by Lance Castelo
Looking for the best place to service your Mercedes in the Main Line? Go to this place. They have the expertise, knowledge, and fair pricing you need to keep your Mercedes running forever. Thank you Chris and Bob!Service: General repairs & maintenance
