Greene Street

Most Recent Comments

• November 2024 by G K
  Second time I was in here within 3 weeks. Both times the very loud sales people are either trashing each other behind their backs or talking about the customers so loudly that other people in the store can hear it. Consistent low budget behavior in this store.
• October 2024 by Jenny Leibowitz
  Every other Greene Street location is superb. This one paints the franchise in a bad light. The staff here are rude, pretentious, and not helpful. Imagine bringing $5,000 worth of high end clothing here for consignment and then having it returned to you all crumpled in a bag when they reject it… this is no way to treat the very people whose items you need in order to keep your business running. If you’re coming to shop, everything is exorbitantly overpriced, so even basics are not affordable. I saw a pair of linen pants that looked like they’d been used for years… $38! You couldn’t pay me to come back to this location.
• September 2024 by Tom Dexter
  My wife loves this place. Great for 2nd hand designer clothing. The quality is usually very good. A large selection of woman’s clothing and accessories and a small men’s section at the back of the store. You obviously can consign your designer clothes and if they sell you get paid at the end of that pay period. Note your sell price - % off for the consignment
• July 2024 by Emily
  I had a very disappointing experience with Laura (or maybe Lauren), a manager, on June 18, 2024. My family and I have been frequenting Greene Street for over a decade, both as consigners and buyers, with a pretty high (90%+) acceptance rate for consignment. This location is all smiles when you go in with expensive, designer goods; I’ve seen it when we have gone in with Chloe, LV, Chanel, etc. Today I went in with some casual summer wear—all brands they accept, like J.Crew, Madewell, and Anthropologie. Laura was very condescending towards the get-go. When she called me back after all of my items had been looked at and tentatively accepted, she was very dismissive of the questions I asked about what came next, as their process seemed to have changed a bit from prior times I consigned with them. The only time she perked up was when she saw I already had some store credit in the system and was able to tell me about the designer sunglasses they had on display. When I asked how many items she had tentatively accepted from me today, she was unable to tell me the number.
  
  The lack of transparency and the extreme emphasis on the store’s lack of liability made me feel as though this was not a fair business partnership. Laura’s dismissiveness also did not help. I was shocked to see how much less helpful they are to customers they deem less valuable, in contrast to all the times I went in with my (very fashionable) mom. This was also evident in the flippant ways Laura chose to speak about all of the clothing they do reject—certainly not the respectful sorting process they tout themselves as having! I chose to take back all of my clothing and do business elsewhere, as I have no interest in getting all dolled up just to be treated with respect at a used clothing store.
  
  I hope that Greene Street Wayne is able to treat all customers with courtesy and respect in future interactions. Until then I will not be returning, and I will be encouraging my friends and family to do the same. Even from the buyer side, their selection has been going way downhill, and they have gotten very greedy about pricing fast fashion items.
  
  EDIT: In response to the store’s reply, it seems odd that piece counts are not provided in the name of avoiding discrepancies—if anything providing piece counts would help with clear communication across the board, so this tactic seems like another way that Greene Street Wayne avoids accountability. I still stand behind everything I wrote in my review and am disappointed to hear that Laura’s conduct was deemed professional and courteous by Greene Street Wayne. Best of luck in continuing to run business in this way—you’ll need it based on your recent reviews.
• May 2024 by Dee Feeley
  Rude staff
• February 2024 by letiya blair
  Today was my first time consinging hereGreat experience.
• January 2024 by Shelly Weiss Storbeck
  “Fish and cut bait” is how I would describe this operation. They lure you in as a consigner wanting to list your high end items, and then reject them when you don’t have original receipts. I brought them 6 LV purses/bags (all purchased from LV stores), and when I could not produce the original receipts (who has those from years ago), they rejected them. No one asked about receipts when I brought them in! Also, they kept referring to me by the wrong name in their email correspondence, so they can’t even get the basics right. Most high end consignment companies (like the RealReal) do the authentication themselves! It was a colossal waste of time and energy! Go elsewhere!
• January 2024 by Shelly W.
  "Fish and cut bait" is how I would describe this operation. They lure you in as a consigner wanting to list your high end items, and then reject them when you don't have original receipts. I brought them 6 LV purses/bags (all purchased from LV stores), and when I could not produce the original receipts (who has those from years ago), they rejected them. No one asked about receipts when I brought them in! Also, they kept referring to me by the wrong name in their email correspondence, so they can't even get the basics right. Most high end consignment companies (like the RealReal) do the authentication themselves! It was a colossal waste of time and energy! Go elsewhere!
• January 2024 by G MacC
  Weird vibes when in this store. Their team seemed to be more interested in talking to each other than to the customers. It isnt offensive but it won't build business.
• January 2024 by Kawaiigirl J
  Clean and neat.
• December 2023 by Macy Shea Nachman
  They have an okay selection but the handful of times I’ve tried to give this place another chance, every single person I interacted with was super rude ): and overall the store just has really bad vibes... Definitely won’t be stopping by Greene Street anytime soon.
• November 2023 by Priscila Santos
  I just got home to check the authenticity of the item I bought and it’s 100% fake. Silly me for not checking! versace can be authenticated online this Versace was fake in the wrong box. Buyer beware!
• November 2023 by Jennie L.
  Go in for a laugh, or to be treated like sh*t Everyone remembers that scene in pretty woman where she's on rodeo drive . But why do I feel this way when I'm walking into a glorified thrift store? What strikes me as odd is that every single employee I've interacted with has had the same snobby attitude, and normally at any business, there are all types of personalities working there. So why this overall attitude? I was given a list of brands that they do not consign , such as target, zara, and other "fast fashion" brands but if you gave me 30 seconds, I could pull multiple items off their racks that are from target. I also recently got an email from corporate that they are questioning the authenticity of a pair of designer sunglasses that I consigned last month. They were purchased at Neiman Marcus and I included all booklets in original packaging so I'm not sure what else they are looking for. You're reading other reviews about how people don't like their contract and it's true- they will not remind you when your contract is up, so it's up to you to mark your calendar and get there in time to pick up any articles of clothing that did not sell. The first time I did a contract with them, I was sick with Covid during my pick up window and they ended up keeping a pair of Prada boots. I feel much better donating my clothing to a woman's shelter, and this will be the last time that I allow this thrift store to make me feel like dirt. I'm also laughing at the reviews that get a response from the business owner, where even her response on yelp is rude !
• November 2023 by Ivelisse S.
  They are extremely rude with customers. My advise to you: Avoid them! It was the first time I visited them and, definitely, the last one.
• November 2023 by Priscila S.
  I bought this glasses and I went home and checked the authentication, these glasses were fake! They were in the wrong box. Versace has clg online authentication and this didn't have it. There's no return in this store so buyer beware! Update: tried to call the store and they said I have to contact the customer service over their fake glasses! Total waste of time! Update: I'm now dealing with the consignor saying she has receipts and this store is still refusing to take returns. The consigner basically said that she noticed that it is a wrong box, but the store took it and still resold them. The only solution is to bring it back where it was originally purchased to get the right CLG number (if it's authentic) but the store is of no help! There's other better consignment stores than this who knows what they are doing. This is a complete waste of time! Update: I got a refund. The consignor said she bought it and they placed it new box. I changed my rating from 1 to 3 stars. Took of the stars for not catching the mistake. Versace and other brands use CLG to authenticate.