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June 2023 by R Gurak
Wow. I can't say enough about the knowledge and efficiency of the service provided by Brandon. My system is old with numerous querks and I had 2 differentproviders look at it. The last one spent hours and left it in worse shape. Bandon diagnosed several problems almost immediately and then got it working better than ever.He explained everything in terms i could understand so I could troubleshoot on my own for minor cliches. I would never go anywhere else for my audio-visual needs and highly recommend Brandon. I could not be more impressed with his work.
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May 2023 by Greg Kow
These guys really helped us out on a job. Came through big time for me. Really appreciated their responsiveness
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March 2023 by Joseph mcmanus
I have a high frequency hearing loss. We tried a great speaker surround system and now I can hear TV so much better. I also purchased a 48" LG TV. Combination of speakers an TV was amazing. They worked with me and I couldn't be more pleased. TV was same price as Best Buy.Joe McManusBerwyn
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February 2023 by Jimmy H.
just wanted to say that Jestin McMahon was Great. I have an Anthem MRX1140 that I purchase else where. I live in New Orleans LA. Jestin was on the phone with me for at least 20 minutes going thur the process of getting my Samsung TV and my Anthem receiver to connect to eARC. just a great person. I have called other Audio Video stores and if you did not buy anything from them you will get no help. NONE AT ALL or very short answers. Again Jestin thanks very much for your help
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February 2023 by krista rogers
I have had only good things to say about MLSV from day one when Kevin came through our door through years ago. He set us up with an amazing system throughout the house and in 'planters' outside- I appreciated Bill and Joe hooking up our equipment and Justin for answering my questions. So glad that my neighbor referred us to Main Line Sound and Video!
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April 2022 by Jeffrey Shapiro
Very good - thorough, professional, courteous, neat, and totally capable through all steps (estimating, sales, install). This was the second job they did for us and both went as smoothly as could be possible.
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February 2022 by Owen Sakovics (newoski)
While their service offering didn't exactly align with that I needed, Pete was insanely generous with his time, and we spent about 30 minutes discussing the project and he provided multiple suggestions and contacts that will certainly benefit my project. Thanks, Pete, you really went above and beyond!
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January 2022 by Tom Stanley
My experience with Main Line Sound and Video has been terrific. We moved into our current home early this year and had several audio/video firms visit the house to provide thoughts on upgrading our existing whole house audio system and integrating a new TV. Justin’s guidance and perspective was head and shoulders above the rest. He listened to our needs and helped me think through the best design through several iterations over a number of weeks. He was sensitive to our budget, always presenting several options with different price points, and he was clear on pros and cons of each option. I was very pleased he steered me to a whole house solution that leveraged much of the existing sound system, adding only components necessary to enable streaming of music. This approach was cost-effective and works great! When we finalized the design, Justin visited the house a second time to ensure we were aligned and coordinated, and to plan the installation. The installation was very smooth and professional. We had a few small start-up issues, and Justin was fast and efficient to address. Everything looks and works exactly as envisioned. I have reached out to Justin with questions a few times in the months since, and he is always fast to respond and helpful. Once again, I recommend Main Line Sound and Video with complete enthusiasm. They are knowledgeable, professional, and customer focused.
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September 2021 by Robb Cadigan
Outstanding local company. Knowledgeable staff. Personalized customer service. Great selection of tech for a wide range of budgets. They really listen to your needs and then make suggestions based on your home, desires, and budget. Highly recommend!
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August 2021 by Francesca Kipp
This company is so professional and helpful. We had them install our system almost 4 years ago. A flat screen with surround sound. Yesterday I couldn't get the tv to turn on. I had tried everything I knew and then called them. Pete called me back, gave me a suggestion and sent a detailed email to help me troubleshoot the equipment. And that did the trick. He had a record of our install from 2017. Great service!
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May 2021 by Sal Mattera
I highly recommend Main Line Sound and Video for your purchases and install. The sales team did a great job of identifying the best TVs got multiple rooms. The install team members were professional and efficient and I could not be more pleased with their work.
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April 2021 by Main Line Collision
Matt was great. He helped me with my tv and audio purchases for my home. He answered all my many questions.
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February 2021 by Marc Fisher
Amazing and Professional. With two kids, a wife and working at home our Internet was barely able to keep up. I had called Verizon several times and they had told me that my service was more than I needed to handle my family. The were wrong. I called into Mainline and spoke to Pete. He was easy to talk to and was able to help create a plan that would allow our problems to go away. I received a quote a day later and was scheduled for install 2 weeks after that. Brandon was our installer and showed up on time and followed the proper protocols for Covid. Wearing gloves and a mask he worked in our house for about 7 hours (pretty much exactly what I was quoted) and was able to update my entire network. Clean, professional and funny Brandon is a prime example of what you are looking for in a company. Thank you Pete and the team of Mainline. My family and I are happy!! Can’t wait to get my next upgrade. Music throughout my house!!!!!
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December 2020 by Ryan Diefenbach
I called to inquire about a television being in stock and expected an answer of “no” as every big box electronic store in the area told me. Instead, Matt, was courteous and incredibly informative about the different features between comparable models. Finally, instead of saying they were sold out and there was nothing they could do, Matt was able to place my order over the phone. Amazing customer service experience that is hard to come by in any store, let alone over the phone during a pandemic. Thank you!
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October 2020 by Dominick B
My experience with Main Line Sound & Video was outstanding. From the moment I first stepped in the showroom. I was warmly greeted and made to feel welcome. Justin introduced himself and ask how he could help me. As we sat down, he pulled out his book and took notes. We discussed my budget and needs. He was very knowledgeable and displayed outstanding customer service. We finalized the system and moved forward. As questions arose before installation, they were answered quickly. The owner, Pete was very informative and quick to answer questions as well. And last but not least, Kyle the installation pro was also outstanding. He did a great job with the wire management. The spaghetti of wires I had before was cleaned up. He set the system up the way I wanted. They were very clean. Finally, Kyle answered all questions. He made sure my wife and I were completely comfortable with operating the system. To sum it up, Main Line Sound and Video completely exceeded all expectations. I would highly recommend them. True Pros.
