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December 2025 by Aliesa Miller
Best shop in town! Tom is great!
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December 2025 by Andrew Smith
Please understand that the negative reviews are from people who have had their cars towed by Sadleirs when they didn't want it (parked illegally).
In July 2025, my son was driving our old minivan when it suddenly stopped in the middle of the road with an electrical issue. The police came and wouldn't let him wait for AAA (who gave a time estimate of 2 hours to get there) and Sadliers was called for the tow.
Tom called and told me it was an alternator problem and gave me a price which was in the ballpark of what my regular mechanic told me to expect. He replaced the part and got us going again. He gave me a separate receipt for the towing and let me know I could probably get reimbursed by AAA (which I did was able to get).
All this was frustrating but got done without issue but THIS is the reason he gets 5 stars. In November, we noticed the lights on the car flickering a bit. I dropped it off at my regular mechanic who said the alternator is overcharging the battery. I took it back to Sadleirs and without hesitation, he replaced the alternator AND the battery without question or billing.
The first problem wasn't with workmanship but a defective part. Tom took ownership of this and made everything right. You can't be in a business like this for a long time in Wayne without being honest and fair. Tom is both.
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October 2025 by p rose
Tom Sadleir, the owner, and his crew took good care of my car after an accident, towing it to their lot. They covered up a window that had been broken in case it rained. Tom gave me information about getting a release form from Radnor Township and showed me how to get to the building. Getting towed is a bummer, and not inexpensive, but overall it worked out well at Sadleir's.
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July 2025 by Robert Stone
Take all the negative reviews with a grain of salt because they're all people who illegally parked and had to be towed, they're angry, naturally. Sadleirs Automotive/Towing is a long established business, involved in the community, does good work, is reliable, honest and has fair prices.
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June 2025 by felipe
if i could do zero i would dude towed my car and completely screwed my transmission and when i said something he refused to do anything and is petty and rude
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June 2025 by Cristofori Todd
Don’t know how to tow without breaking things. These people should shut down already. NO ONE USE THEM!!!! Useless.
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June 2025 by Michael Allen
Just watched them tow a car while transmission was in park. While simultaneously scraping car. Absolutely insane. Hope the 300 bucks was worth it
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June 2025 by Issaiah 28
They don’t know what they are doing.
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May 2025 by Jay H
Would give 0 learn how to tow it’s all over internet. I see it in person to . Hope it’s decent lawsuit
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May 2025 by Matthew
Absolutely trash company towing cars in park extremely rude customer service. These guys are an absolute joke. And legitimately got blasted on tik tok for negligence. Here's to hoping this company goes bankrupt.
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May 2025 by Tee Buth
Tow in park
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April 2025 by Herreraひ
Drags cars in park!!!
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April 2025 by Koda Weichey
Saw these idiots towing a car in park and the tow truck driver was extremely unprofessional.
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April 2025 by Ezias Lemos
Absolutely incompetent
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March 2025 by Matthew Bauman
No concern for others property.
