Verizon's local store in Wayne, located at 314 E Lancaster Ave, provides customers with an exceptional wireless experience. The staff, including knowledgeable sales consultants like Angelo, Monty, and Adi, are praised for their patience, helpfulness, and commitment to customer service. Customers have reported feeling no pressure during their visits, enjoying friendly and efficient assistance while upgrading devices like the iPhone and Samsung Galaxy. Many reviews highlight the staff's ability to resolve complex issues, such as problems with text messaging and device setups, often after unsuccessful attempts with phone support. The team is recognized for juggling multiple customers while still providing individualized attention. This dedication to service has transformed many customers into loyal Verizon fans. With access to the latest promotions and wireless accessories, this store stands out as a reliable option for anyone needing help with their Verizon plans and devices. Overall, the Wayne Verizon store is a recommended destination for excellent customer support and a seamless shopping experience.
Bobby was great to work with. Having issues with your phone and getting a new one is never a fun process but he made the process smooth and easy. Would definitely recommend.
March 2025
Angelo Seach, a Verizon sales person was superb in his knowledge, gentleness, and much patience with my wife and me. We bought two new phones. No pressure no hype. Just flat out helpfulness. Rarely seen that in my 86 years. I'm a Verizon fan always now after my experience with him. The Rev. Dr. Alexander McCurdy III
March 2025
Outstanding personable service. Bobby is so helpful, patient, warm and helpful. Thank you.
