L.T. Rush Stone is a company that specializes in helping customers create indoor and outdoor spaces for connecting with family and friends. Whether it's a fireplace for gathering on cold winter days or a patio, grill, and outdoor kitchen for enjoying beautiful summer days and nights, L.T. Rush Stone has got you covered. Customers praise the company's fantastic customer service. When a customer had an issue with her stove, the representatives from L.T. Rush walked her through the process of resolving the problem. Another customer had trouble keeping their fireplace lit, but the L.T. Rush representative and the local distributor representative drove from Virginia to the customer's home and resolved the issue. Customers also appreciate the quality of L.T. Rush Stone's products and installations. One customer purchased a Quadrafire pellet stove from L.T. Rush Stone and was impressed with the sales and installation team, as well as the ongoing service and support. Another customer had their fireplace remodeled by L.T. Rush Stone and was very pleased with the entire process, from the helpful sales and design assistance to the professional and courteous installation crew. Overall, L.T. Rush Stone is a top-of-the-line company that consistently provides exceptional products and outstanding customer service, helping customers create the spaces where they'll make lasting memories.
Great selection of stoves and stone. Great customer service. Highly recommend
November 2024
I am forever grateful to Bob, who does an excellent job servicing our pellet stove. He took time from his busy schedule to help us solve a minor problem with our stove by phone. Due to his kindness we had heat again right before family arrived for the holidays. Thank you Bob!
March 2024
Great company, my mom had an issue with her stove, dropped something down in the auger, They walked us through getting it out, fantastic customer service.