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March 2024 by Joel Ward
I am super impressed with how friendly and fast the customer service is at this bank. From the moment I walk in to the interaction to me leaving every step I feel welcomed. I've never had such a banking experience like this until I joined as a client of Middletown Valley Bank. If you are looking for a good bank with great customer service and a hometown feel look no further.
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October 2023 by Chuck Morningstar
These folks are amazing, I have not experienced common sense banking since the 90's. It is truly a great experience to deal with local people that know you and care about your situation. My last bank turned a huge problem over to someone in Annapolis that did not know me or care about the situation. Middletown pulled me out. I will be switching all my banking to Middletown.
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May 2022 by Chuck Bumbaugh
They may be a small branch but the customer service and their attention to detail is second to none! We were away on vacation and needed my Debit Card to make a cash withdrawal, Plenty of money in my account. My card would not work. I called spoke to Heather, explained my situation. She immediately could not help me. Instead of just saying I’m sorry and allowing me to be frustrated the rest of vacation, she went got together with Kelly and explained my problem. Within minutes, Heather called back and explained they did some things on their end at the branch in their system, try my card again. I went to a bank and whatever they did, allowed me to withdrawal the cash I needed! Thank you Heather and Kelly, great job!!
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March 2022 by Robin Biser
I feared that personal banking relationships were a thing of the past but Middletown Valley Bank in Waynesboro Pa. has renewed that spirit. The customer service is impeccable and I never leave without my questions answered.
