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March 2024 by Marcia Hill
The WORST people to deliver your parcels. Gave me a delivery slip for a box that they said they couldn't deliver cause driveway too icy. Filled out slip for a delivery next day when my driveway was totally devoid of snow. Next day went to mailbox and redelivery slip was still in mailbox with 2 bills that was supposed to be picked up.
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February 2024 by Winna Libert
I'm so tired of them saying they attempted to deliver my package when I know damn well they didn't bc I'm home and waiting. It's bc they're too damn lazy to drive the 50ft down my lane! Most times it's not that big a deal but today it was..I NEEDED my package TODAY, my package that they had since noon yesterday, my package that was scheduled to be delivered today and now they're not open til Monday so I can't even go pick it up! I have to go 2 more days without my meds, 2 more days of non functioning bc someone can't be bothered to do their damn job!
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January 2024 by Elizabeth Miller
My mail/small packages are frequently delivered to a similar address on my road. When I call the post office to rectify these mistakes, the phone is rarely answered.
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December 2023 by Liz M
It's nice to know that you have pending certified mail. On the last attempt to get it to you. The doorbell was not rung or anything, despite everyone being home. Like how fast as you haulin' it to scribble down a note of "COME GET YOUR LETTER" and just drop it in the mail slot. Can't be bothered to ring the doorbell. Lazy.
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December 2023 by Shana Woodson
So, let's spread the word so everyone knows in town that the previous postmaster was fired due to Internal THEFT! And the new supervisor is worthless and covering up theft so he can keep his job! I had 2 instances where different family members sent my children birthday cards and always 2 or 1 was stolen!the gift card and money! I reported it and they said I have to call Atlanta Georgia ! So nobody tells me after I jump through hoops to no prevail that cards were being stolen due to internal theft in Waynesboro Post Iffice! Fast forward to now, same thing happens! I go and tell the NEW supervisor who shrugs it off and tells me to call Atlanta Georgia! I inform him he was there to clean up the theft problem but he's not doing his job! Do not have family members send anything in the mail. His solution was to tell family members who can't get out or have health issues to not send gift cards/money. Really? How about you find out the employees who are stealing and fire them! Excuses and cover ups! Do Not Go Here. Worth driving up the road!!
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August 2023 by Frederic Brennan
Horrible customer service. Horrible employees. Nothing is positive about this location.Edit- someone here at this location also has sticky fingers. Had certain items (always the same type of item) go missing every time.
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May 2023 by Ivy Blum
Absolute garbage- returning a package because the address seemed to look written “wrong.” Address starts with 123 and it looked like 125 “apparently.” If you know my name and the address I live at wouldn’t it cross your mind that oh maybe that a 3 instead of a 5?Again absolutely garbage. Don’t waste your time with the Waynesboro PO go to Zullinger PO if you can.
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April 2023 by Sidney McClendon
All around rude. I get that they are stressed and overwhelmed as I have family that works for USPS, but that’s no reason to give a customer attitude. I loathe having to go in. Should’ve spent the time and just driven to Thurmont.
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March 2023 by Danielle Ridge
Consistently delivers mail/ packages to wrong box. Trying to get in touch with the actual post office is nearly impossible.
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December 2022 by Carpe Digite
I post packages inside every week. Staff has always been pleasant. Be nice. Difficult people have difficult times.
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December 2022 by Raven Faudel
I've used this post office several times to send packages and I live in town and have not had any issues with my mail. Not sure why there's so many negative experiences but I've always had friendly and quick service.
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October 2022 by Andrew Lewis
My review was deleted. Correction...it's been suppressed: not for public consumption- it's still in my reviews list. Too much truth for a corrupt organization like USPS. I was defrauded by this post office, losing 114 dollars in PO box fees for a PO box that was never in service. They took the money, verified my ID, and issued me keys. They taped off the back of the box, absorbed a package delivery and refused to tell me where it was, and then told me despite issuing keys that my application had disappeared and that "key could be given to anyone."Super unprofessional, but if you're woke you should be good to go.Croooooksss
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October 2022 by N Smith
Tried to call two days in a row, multiple times through the day and no one ever picks up. I need answers about a package and during the day while they are open I'm out of town working, how is it possible NO ONE can pick up the phone ever???
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September 2022 by Dianne Strader
Scheduled a package pickup at my front door - never picked them up
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February 2022 by Tasha Allen
Was blamed for "incorrect entry" on a change of address card. I would know whether or not I "forgot" to write the new apartment number on the change of address card or not. I wrote it on the card. Was vehemently blamed for Post office's mistake. And the cashier staff is incorrigibly rude as hell at this location. The building itself is cute and quaint - as it is one of those really old post office building with granite and metal everything. But quaint and cute doesn't fix the attitude problem. The blonde lady with the glasses working the front cashier desk needs to be fired.