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July 2023 by Joy Meyers
Can never reschedule anyone its always leave a message. Never get a call back. Was lied to specifically by Ross. Can never reach a supervisor. They do not deliver what they promise in the contract. Only 1 csr and she dodges the issues. Have to fight for a credit when service is down. IT can never figure out the problem. Just overall poor service
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March 2022 by Rosemarie Miller
My friend lois burgess has your service and it is absolutely awful. She very seldom has internet service at all in the evenings. She pays for her service monthly and can not use it. She has called many times to try and get this issue addressed and finally was told if she continued to complain she would have her sevices shut off. She now has to use a hotspot to have wifi and internet. I'm doing my best to talk into canceling her service. I would never ever ever in this life time pay for services from this company. If you are smart you won't either. I hate that even have to give them 1 star i wish i could give them a negative star.
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February 2022 by Video Time
A lot of outages, customer service is great but system I think is flawed. They really need to do something about the outages or I'm finding a new provider.
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August 2021 by Brett Calder
Great company and service.
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December 2020 by Jasmine Davies
They have NO problem taking $80/month from my bank accounts but my service is constantly so bad that we can't play Destiny 2 (a video game) w ithout the game warning me about my horrible internet speed.
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December 2020 by Gregory Harer
Never had so many outages with any other company. Not a good system.
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September 2020 by Brian Shaffer
Its been out more times than im used to. Lately been better
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February 2020 by Riley Thompson
This is the worst internet I have ever had I live in Knoxville and we have nothing but problems with it. I would not recommend this internet to anyone!!!
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December 2019 by Ken Richner
I think they are permanently closed! Nobody answers the phone ever and they don't return messages or answer emails the main email bounces back as undeliverable!
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October 2018 by Jason Haning
piss poor customer service. no 24 hour customer service. straight talk here we come
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July 2018 by Minna Mae
Love that this service is local and they do respond quickly BUT I do lose service a lot. At least once a week. That is their only downfall. That is why I'm only giving them 2 stars.
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July 2018 by Josh Baldwin
. It's not in my name it's in my roommates and we had them use my card once and after repeatedly calling and telling them to take the card off I still get charged. I wouldn't recommend this service to anyone
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March 2018 by Dawn Pletcher
I've had Indigo Wireless since I moved up here Oct. 1, 2004, and Goodies For Our Troops has had Xtreme Indigo in downtown Wellsboro since you started it. Can't say how pleased I've been with both and especially with your Customer Service folks and Tech Support for phone and Internet! You're blessed with some of the best anywhere, and I surely do appreciate all their help when I've messed something up! You're THE BEST!!!!
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January 2018 by Stan Dilly
So far it's treated me very well
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November 2017 by Markie Kane
I find the staff at the Wellsboro office to be very helpful and knowledgeable. Every time I stop in for help, I leave with a smile on my face.
