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February 2024 by Patrick Ryan
Always have what I need and friendly staff.
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February 2024 by Russ mazda
Ace always has helpful staff and anything needed for the home.
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January 2024 by Mike Kershner
Great selection knowledgeable staff
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January 2024 by Dana Hummel
Great home town hardware store. They have a ton of stuff in every department and friendly staff to help you find what you need. Recommended.
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January 2024 by David Wise
I have popped into this local Ace Hardware many times and have always found the customer service to be top notch. This location rocks!
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January 2024 by Bill Wheeler
Have what I need.
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January 2024 by James Elko
Great store.
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December 2023 by Alex Enderle
Attitude was pretty terrible. Called to inquire about my father in-law applying for a job and if they were hiring. The hiring manager got very short with me very quickly. Guess where he isn’t going. Good luck hiring quality staff!
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November 2023 by romin lamanonegra
11/15/23 1:15Awful customer service, I returned an item and the cashier stared at my for 10 seconds and she said didn't you just buy that yesterday? She was very angry im making the return I have bought all my tools here I don't se an issue with returning an item. She has negative attitude I will never comeback here
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October 2023 by Barb L.
micheal at the ace hardware went above and beyond to help me find the perfect product I needed for fixing a leg on a branch and good advice ! thanks to micheal. always a friendly store. Barb lombardo
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October 2023 by Rich Nyce
Good selection and that's a big help when I need something for a project at home or at work. I JOINED THE CLUB AND SAVED $40 on a Dewalt cordless drill! Great start!
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September 2023 by Corey Cannon
The three women working there couldn't have been less helpful. They seemed annoyed when I asked them where items were.I gave them 2 stars because the store has a good amount of inventory but I wont be back unless I am desperate for a tool/part.
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August 2023 by Michelle Johnston
Woeful customer service at West Chester Ace Hardware. I took a tin of paint in that had solidified and requested exactly the same color in a replacement tin. After applying the new color to the wall, I realize that they had given me full strength instead of 50% as was clearly indicated on the original tin. I went back to the store with both tins and was accused of causing the problem myself. I was asked to return to the store in an hour to collect the replacement 50% tin. When I went back to the store, the extremely rude woman expected me to pay for the new tin despite them having made the mistake in the first place. When I questioned this I was virtually asked to leave. Upon getting home I checked the new tin and it was also wrong! I felt so abused by that woman in the store that there is no way I will be returning. Ever. Disgusting customer service.
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August 2023 by Joe Botta
I am usually a Home Depot person for comfort but just started going to Ace. It is closer to me and the prices are comparable if not better then Home Depot
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August 2023 by David Rogers
Ace Hardware offers many options to chose from, yardwork, seeds, wheel barrows, and more. It is a great store to go to for stuff that humans do instead of machines. It offers great service, not once has my dad or me had ever complained about somebody. Good store.
