AT&T Store in West Chester provides a wide range of devices including phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no yearly contract and no credit check. The store offers popular unlimited data plans, allowing customers to enjoy nationwide AT&T 5G service at no extra cost when purchasing a new device. Many reviews highlight excellent customer service, especially praising staff members like Shaun, who spent significant time resolving account issues with Net and received high praise for his helpfulness and customer care. Customers also appreciate staff members such as Maurice J, who efficiently assisted with phone upgrades, and Reese, who provided personable and fast service when replacing work phones and purchasing gifts. Nathan was also commended for being welcoming, friendly, patient, and thorough during a recent device trade-in. Overall, the store is known for its knowledgeable and personable staff, fast service, and helpful assistance, making it a preferred location for device upgrades and inquiries. The positive experiences encourage repeat visits, with customers recommending this store for its great customer service and efficient handling of their needs.
For REAL honest to God friendly service, use AT&T store in West Chester, the ShopRite center (store 1115?) Sean is the best manager and Dex was also awesome. Professional and pleasant. These guys had the patience of saints. I cannot recommend them enough.
June 2024
Messed up my home screen.. Went in and Shaun was so helpful and nice, couldn't be happier.Fixed it in 2 minutes.
January 2024
I went in to upgrade my phone. Maurice J was excellent, fast and knowledgeable about everything. He helped me upgrade and have my phone in perfect working condition in no time! Thank you for your great customer service!!
