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August 2023 by Hui Xiong
Ed and Julie were super patient in helping me.
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August 2023 by sami dichter
Had a great experience here! Sales associates were really nice and helpful
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August 2023 by Amanda Jiang
Ed was so helpful!! I bought a pair of hoka bondi and it was not the best on my feet. I was then away for vacation and was not able to return them for two weeks. During the time, my mom threw away the shoe box and along with the receipt. I let Ed know about my situation and he was happy to exchange a different pair for me. Ed is a very knowledgeable guy.
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June 2023 by Heather Riley
I will never go anywhere else to buy running shoes. Leslie knew what kind of shoes I was wearing, and what I needed, after a few simple questions. They are kind and they are real humans! Very, very happy with my experience there.
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March 2023 by Miguel Figueroa
I love coming in here to talk about running with these guys. They're very up to speed with the current events related with running.
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March 2023 by Fairhelen Klubnika
What a great store! Ed was super helpful, listened to all my issues and needs and fitted me in the right pair of shoes in no time. Thank you!
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February 2023 by Philip Clauhs
I needed the best shoes for maximum support. Ed took the time to teach me about different styles, brands and quality; they’ve had my business now for almost 10 years. Highly recommend.
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October 2022 by Karen Montgomery
I always like to support local business owners, and Bryn Mawr Running Company makes it a pleasure to do so. They have a great selection of running shoes and gear, and the customer service is excellent. The salesperson worked with me to find the right shoe to meet my needs -- not a one-size-fits-all approach. Highly recommend!
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October 2022 by Italiano Commercial
Ed at the west chester, pa location was best sales guy i have run into in any retail store in a long time. my foot issues are complex, from recent size changes to plantar F. and high insteps, and he explained all the issues in detail and gave me every option imaginable to try out.
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June 2022 by Ashley Emrani
Whether you’re a local or just visiting, you MUST stop by. The staff took time to listen to my running history, my past shoes and walked through 6 different shoes I might like. Never rushed me and gave solid feedback. Perfect for all athletes looking for running shoes, new and experienced.
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June 2022 by Shiva A
Ed is the man! I would bought the wrong size online if it weren't for him. And he confirmed for me the best type of shoes for me. After coming here I can't go anywhere. Will tell my friends and family. Thank you!
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June 2022 by K Higs
The Bryn Mawr Running store in West Chester is awesome! The staff there are extremely knowledgeable about all things running and so helpful. I don’t get my running gear from anyone else.
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May 2022 by Andrew
So I went in to get a walking shoe and am likely the most difficult customer they get all day. I must have tried on 20 shoes and walked back and forth in the store enough times to get a workout. The employee helping me was very helpful and patient (I was probably there for 30 minutes). She assured me to take my time and I never felt rushed. Will definitely be back. Big thanks!
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March 2022 by G D
This running store is just awesome, the staff are all passionate about running/ athletics and know what they are talking about. I’ve purchased several shoes from this store and I’m enjoying and love my most recent purchases.Amazing staff and the gals who helped me on 2 separate occasions were both extremely courteous and knowledgeable, loved the experience. Top notch customer service and a fabulous store in general. It's the best in Chester county, as they went way beyond to bring in a shoe from a different location in a day or so to try on and then decide between a few choices, best retail experience!!!
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January 2022 by Tara Mogan
First time visiting this place today… great selection, fantastic service, super easy fitting. Give Ed a raise; he deserves it! I haven’t been fitted for sneakers in over 10 years. The process was thorough and informative. This place was close to home and the reviews speak for themselves. Keep up the great job! You earned my business and I’ve already recommended you to both my husband and nanny.
