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February 2024 by Jerry Ferriola
The facility was clean and secure, and the agents were helpful and friendly. Highly recommend for your storage needs.
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February 2024 by Daniel Goldstein
10 stars twice! Andrew was super helpful and very patient throughout our many phone calls and office visit. He had every answer to make sure my transition between facilities providers was seamless. No surprises or hidden caveats. Looking forward to starting a new relationship with Extra Space!
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February 2024 by Jana Davis
Great experience working with Andrew. Very helpful and understanding. He worked with me to come up with great solutions to meet my storage needs.
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January 2024 by Elizabeth Dare
Mike was extremely helpful and patient with setting up our rental. Very informative and explained the whole process thoroughly.
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January 2024 by visitccc
Dylan was incredibly helpful in setting us up with a storage unit. Professional, friendly and answered all our questions. Highly recommended!!
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January 2024 by Gavin Snyder
Good customer service and helpful. The website should be a bit more descriptive of the process to obtain gate code for the first time.
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December 2023 by mike bkjones
Well kept, pleasant staff and easy to deal with. i had a lighted drive up access unit and over all had no complaints
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December 2023 by Andy & Kathleen
Not only are the units clean and spacious but the management is the best I have seen and experienced with a storage unit facility. They truly do care and help resolve anything that comes up. Thank you guys at Greeenhill!
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October 2023 by Michael Wolf
Just booked a space for my RV at the West Chester, PA Extra Space Storage facility. Dillon was very professional and pleasant to deal with through the entire process. Would definitely recommend this facility.
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October 2023 by M Doyle
The staff at Greenhill Rd in West Chester, PA are always SO helpful. The facility is super clean inside and out. We’ve rented several units here over the years and it is our “go to” when extra space is needed.
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September 2023 by Rebecca
So happy with the unit I got today. Exactly what I wanted.The entire property is so spacious and clean. I like that it is elevated from Surrounding land in case of flooding.But the BEST part about this place is absolutely the employees.I was helped by Andrew today.It's so rare to encounter a Friendly, Patient, Efficient AND Knowledgeable employee these days. You feel lucky if you deal with somebody who has only one of these Attributes. So my recommendation to The company is to do whatever you have to keep this guy around. Definitely makes me feel more comfortable I've got someone like him who's in charge of my property. I didn't catch the other employees name but got the same feeling from him as well.
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September 2023 by T A
I was looking for a 5'x10' storage unit, inside, and climate controlled. I searched on Google and found this company had a location in West Chester. This is perfect for our location. Dylan was very professional. He told me what was available, explained everything about the storage units, and showed me around the property. I rented the unit on the spot. The units and the property are very clean and easily accessible. He found me a unit right inside the door. The price was reduced for 4 months which is cheaper than the unit I am currently renting. Thank you Dylan and Extra Space Storage!
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August 2023 by Tracy G
I was looking for a 5'x10' storage unit, inside, and climate controlled. I searched on Google and found this company had a location in West Chester. This is perfect for our location. Dylan was very professional. He told me what was available, explained everything about the storage units, and showed me around the property. I rented the unit on the spot. The units and the property are very clean and easily accessible. He found me a unit right inside the door. The price was reduced for 4 months which is cheaper than the unit I am currently renting. Thank you Dylan and Extra Space Storage!
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August 2023 by Stephanie ONeill
This location has the most personable and helpful staff. They are knowledgeable and super friendly! The units are clean and most importantly I feel safe when I am there. Thank you for a great reasonably priced option for people who need some extra space :)Update-Months later, and we still love it!!
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August 2023 by Joe D'Annunzio
Andrew was very nice and professional on the phone and gave me lots of information. My wife and I went in a few days later and Dylan was also very nice. We weren’t comfortable with completing the rental process online and wanted to see the facility. We got a comfy ride on the golf cart and Dylan showed us our unit and answered the rest of our questions. We even bought the lock and a few boxes while there. Facility was clean, well-maintained, and secure. Andrew and Dylan are a great team and we are glad we rented a unit with them. Have rented storage units in various states numerous times. This was the best experience by far.
